United Bank

Daniel Broyles _{on Google}

Mar 4th, 2024

This bank isnt no good for real !

Gregg Shelor _{on Google}

May 3rd, 2023

Drove 45 min each way after work to get to bank and cash check and they say they can't there system is down smh I've never had this happen I my 41 yrs but just got a account here

Tracie Scarbro _{on Google}

Apr 27th, 2023

I have dealt with this bake since 1998, and the last couple of times I've had to personally deal, I got such an attitude from the teller, it was unreal to me, they were going to try and charge me for a bank statement and told me I should have been told when I opened the account it would be online first off in 1998 their was no online, and I never signed up for online statements, just plain rude, no customer should have to put up with all the attitude you get from these people, I will be closing both my accounts with them, very disappointed to see how they treat people now, very sad

Brian Gore _{on Google}

Feb 6th, 2023

My story begins at Kroger grocery last Tuesday evening, while trying to purchase food items for dinner. My card was declined, a very humiliating and inconvenient experience. This is how I discovered it had been automatically deactivated due to fraudulent charge attempts by a "Shae Ballenger" Facebook pay. There were 3 attemptseach for $100 dollars. When I was finally able to chase someone down from customer service, I was shocked to learn that, not only would I be locked out of my account and would have to wait "7 to 10 business days" for a new card, but the fraudulent charges that were currently "pending" could not be stopped/would be allowed to be taken from my balance...and I would have to take action myself to formally dispute the charges after they had been applied. In short, the automated algorithm to catch suspicious activity locks customers out of using their money for legitimate charges until they are able to get a new card, while in the interim, the very fraudulent charges that kick you out of your account are allowed to go through. A phone call, or even a text message alert would have been nice. This is not customer service. This is ludicrous. In the meanwhile, I am also watching all of my automatic subscriptions being cancelled...very inconvenient. To top it all off, I was still charged for the groceries from Kroger that I had to help the cashier restock...a complete embarrassment. I am seriously considering pulling my accounts to a new bank.