Quality Care Medical Clinic

I had to find a new doctor a couple years ago. My doctor I have seen my entire life retired. I was so Blessed to become one of Dr.Mark Maiocco's patients. He is very caring and concerned about his patients welfare. His staff are also very kind and caring!! Thank you for accepting me as one of your patients!!!!
Mar 30th, 2024

The one thing I appreciate the most about going to Quality Care Medical Clinic is that you can call them, and someone will answer the phone! I get so tired of getting the annoying voice and being prompted to press endless numbers only to get an answering machine, and then have to leave a message and hope that someone will listen to your message and return your call. I find going to the doctors and medical issues stressful enough, so when a PERSON answers the phone, it is amazing! That one little thing alone is worthy of five stars. Thank you to all the caring people working there.
Mar 25th, 2024

Although I've received good care in the past few years from John Lyzanchuck, DO & Lisa Benton ARNP, I can't recommend this Medical Clinic. They recently called, left a voice message informing me they would no longer provide care. (I'm planning to move back to west side of WA and, in preparation, am working with an MD there. She is willing to work in conjunction with Quality Care Medical Clinic and share test results. Quality Care is unwilling to treat me while I'm still living here in Yakima. I will be forced to rely on Urgent Care for medical needs.
Nov 25th, 2023

My 85 year old mother is a patient of Dr. Mark Maoicco. I cannot say enough positive things about Dr Mark and his staff. My mom has quite a few health problems. Dr Mark has been so helpful in guiding my mother for future. A few mentions: Pam is truly such a patient and professional staff member- she exemplifies great customer service and I am so thankful for her knowledge and experience (my mom was talked into switching her Medicare supplement and Pam was instrumental in helping us and was amazing and patient)!!!! Shannon, Dr Mark's nurse also goes above and beyond to help and answer questions! Taylor (I believe was the name) also took the time to explain Medicare to me (as I do not have Medicare yet). The two front desk staff (I don't know their names) are ALWAYS friendly and helpful. One of them has a silly sign at her desk reminding people to be kind to one another! Having an elderly and aging parent is tough but the staff at Quality Care really do "CARE" and go above and beyond to help their patients!! My family and I (and my Mother) are so thankful for all their assistance!!! I would award 10 stars if I could!! (Rachel Machado).
Nov 3rd, 2023

The front counter gal was irritated that I asked for closed caption on the muted TV. Then I noticed her rude sign on her desk. Why is it so hard to be a nice person. Also been trying to figure out what's wrong with me for too long. You're just another cow in the heard to them. :(
Sep 15th, 2023