Cascade Autocenter

Cascade Autocenter
Yext Power Listing.

Chamber Rating

Verified Member
4.3 - (262 reviews)
188
28
10
8
28
Read Our 262 Reviews

Chamber Rating

Verified Member
4.3 - (262 reviews)
188
28
10
8
28
  • Jay Smith

    I found a vehicle that was located in another town, I inquired with Cascade Auto if they still trade vehicles. Mayra was unsure but did question and got back to me promptly with a yes. I worked with Angel and his sales manager and it was a pleasant experience. If you are thinking about buying a vehicle, contact Angel. Thank you. Jay Smith
    Apr 7th, 2024

  • Peter Morgan

    They were courteous and thorough and handled a difficult situation with respect for the customer (me). I was pleased with the outcome.
    Apr 2nd, 2024

  • Samuel Rodriguez

    Horrible service department, they never return your calls. They are very friendly in person and pretend to be helpful and ready to work but as soon as you leave the building its like no one works in that Subaru shop anymore. You call and it goes straight to voicemail. You leave voicemails and no one returns the calls. I requested for a new advisor to take over my account but they only had 2 guys to advise so I was unable to get a new rep to help with my car issues. If youre closer to another Subaru service I would highly advise you to go elsewhere with your work rather than coming to this shop. This is the only shop close to my area so I really have no choice but to keep going back.
    Mar 31st, 2024

  • Kristi Rupp Wilson

    My brand new Toyota Tacoma was hit in Seattle and I brought it back home to the best auto repair place in this valley. All the guys are sincerely helpful, honest, professional and kind. I was kept informed at all times about the timing of the service. The service is spot on every way. Thanks to all of you!!! Well done!
    Mar 26th, 2024

  • Greg Dodd

    I waited 2+hours for an oil change to be completed. I arrived on time, even early and got right in. I then waited, and waited, and waited. There were no issues with the car so still dont know what happened. They apologized at the end and were nice enough. However in my mind this was way too long for a simple process.
    Mar 21st, 2024

Read Our 262 Reviews

About
Cascade Autocenter

Cascade Autocenter is located at 148 Easy Street in Wenatchee, Washington 98801. Cascade Autocenter can be contacted via phone at (509) 293-4042 for pricing, hours and directions.

Contact Info

Questions & Answers

Q What is the phone number for Cascade Autocenter?

A The phone number for Cascade Autocenter is: (509) 293-4042.


Q Where is Cascade Autocenter located?

A Cascade Autocenter is located at 148 Easy Street, Wenatchee, WA 98801


Q What is the internet address for Cascade Autocenter?

A The website (URL) for Cascade Autocenter is: http://www.chevroletwenatchee.com?cs:pro=yext


Q How big is Cascade Autocenter?

A Cascade Autocenter employs approximately 20+ people.


Q How is Cascade Autocenter rated?

A Cascade Autocenter has a 4.3 Star Rating from 262 reviewers.

Ratings and Reviews
Cascade Autocenter

Overall Rating

Overall Rating
( 262 Reviews )
188
28
10
8
28
Write a Review

Jay Smith on Google

image I found a vehicle that was located in another town, I inquired with Cascade Auto if they still trade vehicles. Mayra was unsure but did question and got back to me promptly with a yes. I worked with Angel and his sales manager and it was a pleasant experience. If you are thinking about buying a vehicle, contact Angel. Thank you.
Jay Smith

Business Response on Google Apr 7th, 2024
Jay, Thank you so much for leaving us a five-star review. We are so glad that Mayra and Angel were able to help you through the process. We hope you enjoy the vehicle just as much as we did helping you :) Have a beautiful day!

Peter Morgan on Google

image They were courteous and thorough and handled a difficult situation with respect for the customer (me). I was pleased with the outcome.

Business Response on Google Apr 4th, 2024
Peter, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional, we can do for you. Thank you for trusting and believing in us!

Samuel Rodriguez on Google

image Horrible service department, they never return your calls. They are very friendly in person and pretend to be helpful and ready to work but as soon as you leave the building its like no one works in that Subaru shop anymore. You call and it goes straight to voicemail. You leave voicemails and no one returns the calls. I requested for a new advisor to take over my account but they only had 2 guys to advise so I was unable to get a new rep to help with my car issues. If youre closer to another Subaru service I would highly advise you to go elsewhere with your work rather than coming to this shop. This is the only shop close to my area so I really have no choice but to keep going back.

Business Response on Google Mar 29th, 2024
Samuel, we are so sorry to hear about your experience with our Subaru Service Department. Our job is to make you walk out with a smile on your face knowing that your vehicle is in good hands. We would like to make this right so please call Eric our Fixed Operations Director at (509)647-7732. We truly are so sorry!

Kristi Rupp Wilson on Google

image My brand new Toyota Tacoma was hit in Seattle and I brought it back home to the best auto repair place in this valley. All the guys are sincerely helpful, honest, professional and kind. I was kept informed at all times about the timing of the service. The service is spot on every way. Thanks to all of you!!! Well done!

Business Response on Google Mar 25th, 2024
Kristi, Thank you for taking the time to leave us a review. Thank you for trusting us with your vehicle needs. We are so glad that you are okay!! Please let us know if you have questions or need anything else. Thanks again! :)

Greg Dodd on Google

image I waited 2+hours for an oil change to be completed. I arrived on time, even early and got right in. I then waited, and waited, and waited. There were no issues with the car so still dont know what happened. They apologized at the end and were nice enough. However in my mind this was way too long for a simple process.

Business Response on Google Mar 20th, 2024
Greg, we apologize for the delay and are disappointed that your experience was not a positive one. We would like the opportunity to address your wait time. Please reach out to Mark at (509) 663-0011 Ext 373 to make things right. Again, we are very sorry for the delay!

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Overall Rating

Overall Rating
( 262 Reviews )
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