Iden's Dealer Services

This company ceramic coated my car, applied tint, and applied paint protection film on my brand new SUV. They didnt properly do any of the work that I paid thousands of dollars for and Im very disappointed in their products, workmanship, and customer service. My tint was poorly installed and is still hazy over a month later, which limits visibility in sunny situations as well as when lights hit it at night. Plus, while installing it they cut my weather strip on my drivers window. The ceramic coating is improperly applied. I can see drips and streaks in it down my windshield in the rain causing visibility issues. The paint protection film is mostly applied right but one piece has a bubble I asked to be fixed. All of these things were brought up to the company and my dealership. Ive been told multiple times that a tech would contact me to fix my issues, and even that my concerns were escalated to a lead/supervisor. It has been weeks, and Ive heard nothing. Beware of this company.
Apr 8th, 2024

Iden's Dealer Services was a pleasure to work with. They responded quickly to my inquiries, answered all my questions, and gave me quotes and scheduling options right away. They installed PPF and ceramic coating to my new rig, which turned out fantastic. They needed an extra day to ensure everything was going to set up properly and not risk having problems and communicated that quickly. Would not hesitate to come to them again.
Apr 8th, 2024

Couldnt be happier! The team at the Renton location did an incredible job making my 2022 E450 Coupe look sleek and shining- as requested. Had Film installed and took their advice on the window tinting. Love it! Rain or shine! Thank to Kevin and his top notch team at Idens
Mar 29th, 2024

Every time I get my truck back from being detailed it looks brand new! I've tried other providers in the past and will never go anywhere else because of the quality of service and professionalism. And now everyone in my office uses Iden's. I highly recommend them to dealerships and customers!
Mar 9th, 2024

Great customer service! Recently had the windows tinted and full chip protect added to the front. The customer service was excellent from scheduling and drop-off to picking it up after it was done. The car looks amazing. Highly recommend Iden's to anyone who wants their car to look it's best. Great company with great people!
Jan 26th, 2024