O'Reilly Auto Parts

Thanks for the help Jason.
Mar 14th, 2024

Feb 6th, 2024

Friendly knowledgeable service by Jonny My go to place
Jan 31st, 2024

Great customer service
Jan 26th, 2024

I was disappointed with the staff. They were just talking amongst themselves for over 15 minutes while I was looking for something only 12 feet from 3 of them (to be clear they weren't discussing anything to do with work). Finally I just started googling what I needed and then once I found all the info I could find I finally asked one of them. At that time the girl walked away, one of the guys moved behind the shelves behind registers and the other guy tied to help me... He didn't look anything up and frankly he didn't know what he was talking about and told me something completely wrong based on the info I had researched. When I brought this to his attention he said "yeah I don't know man that's weird I think it should work tho". Which that wasn't the case. I was just very very disappointed because I feel like more times then not at these places it's someone without any experience in automotive that's there to try and help by typing stuff into the computer which doesn't work if they don't know there stuff. I know I'm not the only one that feels like I know more than they do and I will tell you I don't know that much about cars. I just have common sense and can get around most things with that and logic. Again disappointed in all staff that was there today around 1pm or so.
Dec 23rd, 2023