Self Storage of Spokane

Moving is stressful and hard enough as it is and coming here and meeting with Michelle Was just a beautiful and easy fun experience I love the showing room The whole place is extremely clean. The staff is very friendly. I feel proud that I made the choice to store my belongings here. I wouldnt want them anywhere else because at least I know here that They are safe. I would recommend them over and over and they have some great specials.
Feb 10th, 2024

Feb 6th, 2024

Update!!!!!!!!!!!!! Unit is now filled with mold and becoming an hazardous unit! And you guessed it! Still not a single person from self storage nor Douglas properties is addressing any of these issues!!!!! Stay far away from this company!!!!! Absolutely the WORST customer service. But even worse company handling a water leak into my unit that damaged thousands of dollars and then to have a response of we have no obligation to address the property that is damaged, thats why you have insurance this company wants me to file a claim through my insurance because their roof is leaking! Terrible I will be moving asap
Jan 14th, 2024

DO NOT BOTHER!!!! We are out thousands of dollars due to a leaky unit. Owner claimed no responsibility, all but laughed in our faces when we asked her to help us find a solution. We spoke with insurance and they cant cover because she claims it normal wear and tear. Dont bother bringing your things here to keep safe. Apparently standing water in an indoor unit is totally normal to this responsible business owner. We are appalled at the lack of support, we are small business owners and store our equipment in the off season. We have to start all over and they couldnt even be bothered to comp us a month of rent while we work on a solution.
Jan 11th, 2024

Everyone was nice and very easy to talk to. Very thorough with the rental agreement information.
Dec 10th, 2023