Jaguar Land Rove Spokane

Troy Kissler
Nov 17th, 2021

I originally gave this dealership 5 stars, but what has transpired since I purchased my vehicle has been dismal. First I paid for my specialized plates to be transferred to my new vehicle. It took almost 2 months for me to actually get them, and in the meantime, they left me with NO vehicle registration as the temporary tag expired and they would not reissue it while the plates were in the mail. I called several times over those months to get an update and there was no information they could provide me. Then, after receiving the long awaited plates, they are regular plates, NOT my personalized plates that I paid for. I had to contact the DOL and handle it myself to ensure it was done correctly. I better now be reimbursed for the fee I paid them to screw this up and not do what I paid for. Everything was great, right up to the point where follow through was needed. I am beyond disappointed. (***LEFT MY INITIAL REVIEW FOR REFERENCE) will never go to another dealer again. Shane and Jeremy made this whole process seamless and painless. From the minute I reached out to them about a vehicle they were extremely helpful and attentive. In a walkaround, they noticed some scratches that were not previously on the vehicle so they repainted that part. They were honest and forthright in all of their dealings with me, and from an old car salesperson, that goes a long way in my book. they have followed up with me to ensure I was satisfied and to see if I there was anything further I need. I have had a few further questions and they have been promptly answered. If you are looking for a no nonsense, straightforward and trustworthy car dealership, this is the place. Thanks Shane and Jeremy!
Nov 12th, 2021

Nov 8th, 2021

Jordan and Zach were amazing. Jordan knew what I was looking for and went out of his way to call me when the vehicle showed up. I have been up there a couple of times now and he makes it a point to take time to meet with me and isten to what I need, I strongly recommend Jordan if you are looking for a great salesman. Zach made the purchase of my vehicle smooth and made sure I only purchased what I needed when it came to extras. The other staff were very nice and friendly. Thank you all for a great experience!!
Oct 16th, 2021

Great experience! Everyone I dealt with was fantastic, plus I love the mew Jag.
Aug 31st, 2021