Camp Chevrolet Cadillac Service Center

Bruce Gamble _{on Google}

Mar 21st, 2024

Great service

Sean Fulton _{on Google}

Mar 7th, 2024

TLDR: took car in after accident that insurance was paying for and was told to kick rocks after they did not repair everything.
This service center is a joke. I took my car here for repairs after my car got smashed into in a parking lot.
They had the car for an appropriate amount of time, but when I went to pick it up, they had only replaced one tire. My car being AWD, it is common knowledge that all tires need replaced once they pass a very small amount of allowable wear. I wish this was the only issue.
When I brought this to their attention, it was dismissed as not covered by the insurance. They refused to request it from the insurance as well stating that this is not written anywhere. So I signed for the car and told them I would call the insurance company. Of course, the insurance company also told me to kick rocks unless I could find that written out somewhere.
I found it written in the owners manual, that seemed pretty basic. This tire situation is SOP industry wide. So I was not impressed by the lack of customer service.
Once I left the lot, I gassed up and headed to work. Upon reaching speeds off 55 + mph, I noticed a pretty respectable shimmy, so I called in. Having already signed the paperwork, I was again told to kick rocks as that "could have happened when you left the lot."
I took my car to a different service shop and ended up being out $1500+ to replace a bent rim (the one that was hit in the accident) and to replace sway bars and bushings that were damaged in the accident.
I had to do their job for them, and their mechanics clearly are not up to par.
I would strongly recommend going elsewhere.

Ryan _{on Google}

Mar 6th, 2024

By far the worst customer service I've ever experienced. I was lied to by the service manager. They charged me 360 dollars to do what schucks will do for free. Never do business with these liars!