O'Reilly Auto Parts

Apr 5th, 2024

Mar 31st, 2024

Neil was polite and helpful.
Mar 26th, 2024

Good team members and qualified candidates for this position
Feb 15th, 2024

This happened last summer but Google asked me to give a review and I've been meaning to for a while. I ordered items for pickup in store. I got there and had to wait a while as there was only one cashier and long line, I try not to judge how the tills work so maybe he was the only one there who could operate it at that time. When I got to the front, they grabbed my items and brought them to me. He did insult me a bit by asking me if I ordered the right part for my car or if I misspicked the oil filter and then asked what type of car I drove. I told him i know what I picked and was confident (was it a woman thing? I do change my own filter and oil and have for a while). Since he asked what type of car I drove, I decided to ask a question about another issue I was having and if he had heard of it from either personal experience or from other patrons. I started my question and he finished it, letting on that he WAS familiar with the issue, so I asked him what it was. Now, this is where he could have gotten a sale. I was willing to buy what I needed to fix this annoying issue. His answer? "I dunno" and then he chuckled. I immediately left without another word and have not-and will not- return.
Feb 16th, 2024