AAA Septic LLC

Clinton Heinis _{on Google}

Feb 22nd, 2022

Nice people great visit

Byron Jones _{on Google}

Dec 12th, 2021

The place was clean and friendly atmosphere. I went there to arrange for a John to put out front, while my sewage line being repair. They delivered ahead schedule and once done they came to clean which they did and delivery it to another costumer. So it was a win win for me and the next customer. Oh that John hand sanitizer they had only few ready for us customer.

C B _{on Google}

Oct 9th, 2021

Dana and his guys were professional , kind, caring, and funny and made my worries go away. They made sure my septic tank was fixed and in good condition for the sell of my home. The girls in the office were so nice and kind, and very responsive. Thank you Shelton AAA Septic for making my worries go away. Great company, highly recommend. Service: Sewer repair

Collin Mcclain _{on Google}

Aug 3rd, 2021

Rented a Porta-Potty from them for 4 months. Their billing system failed to take payment on two occasions in a row, leading them to have an out-standing payment to my account that they didn't notify me of for 13 MONTHS, until it went to collection.
Very unprofessional to have your books in such disarray that you cannot communicate or contact debts to get paid before sending for collections.
Discussed the events with the Manager Debbie, apparently 2ea emails over 15 months = "We tried to contact you". Never mind no phone calls (no messages left) or sending a physical statement to my billing address.
1: Failed to take payment twice.
2: Failed to notify of failure to take payment for 13 months.
3: Debbie lied about 'inability' to rescind bill once sent to collections despite aforementioned.
4: Filed complaint with BBB.