Chamber of Commerce

      Umpqua Bank

      ( 14 Reviews )

      Umpqua Bank
      • 301 South Main St , 1st Floor
        Montesano, WA 98563
      Yext Power Listing.
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Thursday:
      9:00 AM - 4:00 PM
      Friday:
      9:00 AM - 4:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 4:00 PM
      Tuesday:
      9:00 AM - 4:00 PM
      Wednesday:
      9:00 AM - 4:00 PM
      DIRECTIONS REVIEWS

      Chamber Rating

      Verified Member
      3.9 - (14 reviews)
      8
      2
      1
      0
      3
      Read Our 14 Reviews

      Chamber Rating

      Verified Member
      3.9 - (14 reviews)
      8
      2
      1
      0
      3
      › ‹
      • Joe Horton

        Just moved from Olympia. While rare I have cash to deposit, I was told the Elma ATM would except cash or the machine in montessno. I've tried 3 different times in last couple months and the machines both report they cannot except cash deposits
        Jun 27th, 2023

      • Jenny Howe

        I started to open an account here. I also needed to get change for an event. No change without an account. It didn't matter that I was opening an account. The rude attitude made my decision easy to stop opening an account and take my money elsewhere.
        May 22nd, 2023

      • Sam Mullinax

        Best service that I have ever had. So friendly and helpful the ladies have been every time I call or come in. Makes me want to bring them flowers.
        May 14th, 2023

      • William Leverette

        I think the tellers that came from Elma are fantastic people. Along with the original tellers from Monte. I cant understand why someone would publicly speak negatively about the lovely people from Elma.
        Nov 20th, 2021

      • Reviews

        They let go their best tellers. Now the elma staff that took their positions are terrible and slow
        Sep 28th, 2021

      Read Our 14 Reviews

      About
      Umpqua Bank

      Were your bank people, now more than ever. Our stores are open, however an appointment is required to preserve the health and safety of associates and customers. Call today to make an appointment.

      Contact Info

        Questions & Answers

        Q Where is Umpqua Bank located?

        A Umpqua Bank is located at 301 South Main St, 1st Floor, Montesano, WA 98563

        Q How big is Umpqua Bank?

        A Umpqua Bank employs approximately 20+ people.

        Q What days are Umpqua Bank open?

        A Umpqua Bank is open:
        Thursday: 9:00 AM - 4:00 PM
        Friday: 9:00 AM - 4:00 PM
        Saturday: Closed
        Sunday: Closed
        Monday: 9:00 AM - 4:00 PM
        Tuesday: 9:00 AM - 4:00 PM
        Wednesday: 9:00 AM - 4:00 PM

        Q How is Umpqua Bank rated?

        A Umpqua Bank has a 3.9 Star Rating from 14 reviewers.

        Hours

        Thursday:
        9:00 AM - 4:00 PM
        Friday:
        9:00 AM - 4:00 PM
        Saturday:
        Closed
        Sunday:
        Closed
        Monday:
        9:00 AM - 4:00 PM
        Tuesday:
        9:00 AM - 4:00 PM
        Wednesday:
        9:00 AM - 4:00 PM

        Related Categories

        Ratings and Reviews
        Umpqua Bank

        Overall Rating

        Overall Rating
        ( 14 Reviews )
        8
        2
        1
        0
        3
        Write a Review

        Joe Horton on Google

        image Just moved from Olympia. While rare I have cash to deposit, I was told the Elma ATM would except cash or the machine in montessno. I've tried 3 different times in last couple months and the machines both report they cannot except cash deposits

        Business Response on Google Jul 10th, 2023
        Hi Joe! Thank you for your review of the Montesano store. We have forwarded this to our feedback department for review. If you have more details you would like to add to this review, please call us at 866-486-7782. Thank you again!

        Jenny Howe on Google

        image I started to open an account here. I also needed to get change for an event. No change without an account. It didn't matter that I was opening an account. The rude attitude made my decision easy to stop opening an account and take my money elsewhere.

        Business Response on Google May 25th, 2023
        Hi Jenny, thank you for taking the time to leave a review. We take this account of your experience seriously and would like to learn more about the situation. Please consider contacting our Customer Resource Center at https://www.umpquabank.com/contact-us/ and we would be happy to help.

        Sam Mullinax on Google

        image Best service that I have ever had. So friendly and helpful the ladies have been every time I call or come in. Makes me want to bring them flowers.

        Business Response on Google May 19th, 2023
        Hello Sam! Thank you for your wonderful words regarding our Montesano branch! At Umpqua Bank, we take pride in our customer service., and we are glad to hear that our associates maintain this pride in each interaction. We look forward to seeing you again soon!

        William Leverette on Google

        image I think the tellers that came from Elma are fantastic people. Along with the original tellers from Monte. I cant understand why someone would publicly speak negatively about the lovely people from Elma.

        Business Response on Google Mar 8th, 2022
        Hello William,Thank you for providing positive feedback about the wonderful staff in Elma. We look forward to serving you again soon!

        Reviews on Google

        image They let go their best tellers. Now the elma staff that took their positions are terrible and slow

        Business Response on Google Mar 8th, 2022
        Hi Customer, thank you for taking the time to leave a rating. We’d like to hear more about your experience to address any concerns you may have and see how we can improve. Please consider reaching out at https://www.umpquabank.com/contact-us/. Have a great rest of your day!
        Load More Reviews

        Overall Rating

        Overall Rating
        ( 14 Reviews )
        8
        2
        1
        0
        3

        Write a Review

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