Equipment Experts, Inc

UPDATE: Unfortunately, my previous positive experiences with this company have been overshadowed by the poor service I received on my last visit. There seems to have been employee changes and with those changes came a change in service, communication, and transparency. I had been to a few other shops prior to finding this one and the experience here was a HUGE difference. Equipment Experts made everything so easy. I worked with Jake a lot. He was very responsive, professional, and helpful. I especially appreciated the timeliness and communication.Thank you Jake! I will definitely be recommending this place to all my Trucker friends who need maintenance/repairs and will return. Service: Auto engine diagnostic
Apr 3rd, 2022

Adrienne was not helpful, didnt follow up on things timely, left a lot of my questions unanswered and didnt seem to care. In addition, the manufacturer warranty they speak of is useless. I needed the same repair done within 4 months for a part that should last years. According to Adrienne she was the only one who could reach out to vendor to have warranty honored. She didnt hear back and advised I was pretty much out of luck". I know these repairs are costly and have no problem paying, but they need to step it up on their end. I approved the needed part to be expedited for an extra fee. After waiting days and calling multiple times to confirm, I was finally advised the part was never ordered. I ended up picking up my truck 2 weeks and a few days after the original drop off with NO REPAIRS having been completed. I had to take my business else where to avoid being out of service for an additional unknown amount of time.
Apr 3rd, 2022

Mar 26th, 2022

friendly and helpful, very very knowledgeable
Feb 5th, 2022

Amazing work from these guys, honest good quality work with amazing customer service they communicated through the whole process and told me exactly what was wrong with it and what needed to be done to fix what was broken and also what should be fixed as preventive maintenance would recommend them any day
Jan 15th, 2022