Horizon Medical Transportation

I made an appointment for my wife to be picked up at 9:30, 1/2/24 for a dental appointment. They didn't show, so I called and was told the van broke down and they didn't have a backup van. Great customer service...not!
Dec 26th, 2023

One of their drivers rear ended me i. a parking lot while speeding. They have since opened a fraudulent insurance claim and are doing all they can to deny speeding and rear ending me. Do not trust these people to transport anyone!
Nov 1st, 2023

My husband and I had a great experience with this company and plan to hire them again for future transport. Our driver was very courteous and so helpful. We highly recommend this company.
May 29th, 2023

I am an of the drivers, I love that job ,I love taking care ours clients, we really have a good team for work and loves the people ! My boss is a really nice coworker and taking care the company, clients, and workers!
Aug 24th, 2022

I was asked by driver Mike if I was vaccinated against Covid in which I replied that I was not. He replied with, didn't I care that I was killing people? He should not be asking riders these questions. I contracted Horizon and a man gave me the wrong email to make a complaint. I had to go through Para Transit and neither the company nor a rep contacted me back. I had to call, Dianne to let her know about the incident. Still the director has not contacted me back. This should be a violation!! This company needs to check their drivers out! He needs sensitivity training.
Feb 1st, 2022