AdvantaClean of the Eastside

They are great to work with and Zach came quickly to help get it under control! Service: Flood cleanup
Feb 16th, 2023

AdvantaClean of the Eastside remediated water damage and mold that went undetected from a leak in my shower for an unknown period of time. A power outage, snow, and other factors complicated the remediation and required extra trips, but the team was responsive in returning to my residence to make sure the remediation continued successfully. Sebastian was super responsive to my questions and concerns via text, and even visited extra times without charging me when I asked him to come and inspect potential issues. I overall had a good experience, and am glad the mold is gone. Services: Mold remediation, Mold cleaning, Water removal, Water damage-related cleanup & repair, Mold inspection, Water damage-related mold removal
Jan 29th, 2023

This company was servicing one of my neighbors and decided it was ok to park on my property without permission. In the process ran over the area where the water line feeds my home. If this is how a representative from this company treats other peoples property how would they treat yours? FYI, the company is a franchise so when I called the number they had to call around to see who it was and from what the person who called me back because I requested it they never figured out what franchise had parked in my yard. ****************** In response to them saying that there was a note left on my door and they tried contacting me but I wasn't home is an out right lie. I have security cameras and no one came to my door and no one left a note. So they response is a bunch of lies. The call center center managed to call me and tell me they couldn't get in direct contact with anyone which again counters what you said.
Jan 17th, 2023

Excellent high-quality service with integrity.
Nov 24th, 2022

First off, five stars for this team! They were able to inspect the day after I called them, and had the work done within 3-4 days. The whole team was friendly and professional, and the price was very reasonable compared to what I was expecting to spend. Sebastian was my appraiser and main point of contact and I believe Doug was the name of the tech who did most of the actual remediation work. For several months I had been trying to address persistent dampness and an unpleasant musty odor in my bedroom. I threw out old MDF furniture, steam cleaned my window, ran dehumidifiers, and washed endless wash loads, and nothing seemed to be fixing the moldy smell. Finally, I noticed a little mold in my closet drywall and experienced a bit of panic. Mold can be scary, and I was concerned for the health of my pets. I called many, MANY mold specialists in the area and nobody wanted to help. Either they were booked full, didn't do residential, only did attics, or seemed like they just didn't want to take a small job. One competitor went so far as to tell me I probably didn't have mold if the drywall wasn't wet to the touch, but they could take samples for $300 (haha!). Unfortunately, I'm very familiar with what mold looks and smells like and I needed it fixed, not slapped on agar plates. Once I called AdvantaClean of the Eastside, they were swiftly on the job. For my particular situation, there wasn't even a charge for the appraisal. I went ahead with the estimate, and it was an easy process on my end. Sebastian stayed in touch and made sure everything was running smooth. Doug showed me the moldy areas when he cut them out and identified a gap that turned out to be the likely source of the moisture (an electrical box for an external security light that wasn't caulked/foamed). Tl;dr: AdvantaClean quickly saved the day for a good price. If I ever need water damage/mold services again, they'll be my first call! Service: Water damage-related mold removal
Aug 18th, 2022