McKinley Irvin

A huge thank you to my attorney Hillary and her team. Hillary has been my attorney for my custody case since 2017. Sticking with me threw the battle and coming out successful every time. Ive done consultations with other attorneys and no one compares to Hillary Roberts. Shes worth every penny. I cannot thank her enough for her patience with me, understanding, kindness, and willingness to explain everything to me step by step. Forever grateful. Thank you Hillary.
May 2nd, 2023

Lindsay D. Camandona needs some serious training when it comes to Domestic Violence and abuse. Gaslighting your clients into doing what you want when they were married to someone who did the same thing is absolutely disgusting. Dropping a client because they want other options than what you suggest is also extremely abusive. It falls under the same behavior youre probably getting divorced from. If you dont listen to me exactly Im going to leave you. She has serious abusive behavior and it needs to stop. Get her some more training because this is honestly predatory and grooming behavior and her clients deserve better.
Dec 30th, 2022

Unfortunately Liz is my first experience with a lawyer. I found her to be extremely unprofessional, late to the appointment and judgmental. I was seeking a lawyer for family law and her complete lack or empathy, care and understanding was shocking. She did not harbor a safe environment and even made rude remarks towards me. She rushed through the appointment, often cut me off mid sentence and did not help me in any way. This lawyer was not worth the high amount of money I paid.
Dec 16th, 2022

I hired McKinley Irvin to represent me in my divorce (with a child). That was a major mistake on my part, and it cost me dearly, both in financial terms as well as the actual outcome of the divorce process. Firstly, I had really thought that a law firm with the reputation that McKinley Irvin seemed to have would have been well deserved. My lawyer was very challenging to work with. I would ask legitimate questions during this extremely stressful time and most of them would go unanswered without constant and consistent following up from me. I understand that a lawyer may be busy, but not answering questions after a month or so is just ridiculous. After speaking with lawyers at work who had come from the family law world, I ended up having to threaten reporting them to the bar for lack of response in a timely manner. When it came time to attend mediation, my lawyer had to cancel due to a family emergency. Fine, no issues there. But at the rescheduled time, my lawyer was so preoccupied with their own personal matters that they really did not provide me with much assistance and failed to provide me with needed guidance. I've spoken with several lawyers since then and they all seem to agree that the guidance I was given was subpar. I would never recommend looking to this law firm.
Sep 16th, 2022

Worst experience of my life... To: Elizabeth Mount Penner (Attorney) and Christine Carr (Paralegal) of the McKinley Irvin Law Firm From: Mark Derbyshire, McKinley Irvin Divorce Case Customer Reference: McKinley Irvin Unprofessional And Non -Transparent Business Conduct Date: 5/11/21 Dear Elizabeth Mount Penner and Christine Carr Of The McKinley Irvin Law Firm, My conscience will let me go no further in life without voicing my significant dissatisfaction with your professional conduct while handling my divorce case. Early on in my divorce case, unfortunately, Elizabeth's mother passed away. Because of Elizabeth's grieving, I understood and accepted the ignoring of numerous questions in my emails and the very lengthy delays associated with McKinley Irvin's responses to me. Because of Elizabeth's grieving, I did not voice my concerns at the time. Though I accepted these occurrences at the time, I believe the more appropriate path for McKinley Irvin to have taken would have been to switch me to a different Attorney (while Elizabeth worked her way through her grieving). Many months after Elizabeth's mother's passing, however, the same pattern of behavior was still observed. It does appear that this delaying and ignoring of customer inputs is McKinley Irvin's normal modus operandi. On several occasions, phone conference times were scheduled only to be cancelled at the very last minute, with Christine Carr citing "emergency issues". Significant delays, ignored emails/questions, and last minute cancellations always left me feeling, as a customer, that I am extremely low on McKinley Irvin's priority list. This is really surprising given that truly successful companies strive to make it a goal of satisfying their customers. However annoying the above conduct is, it pales in comparison to the more serious complaint of unprofessional (possibly unethical?) non-transparent behavior that I will detail below... On April 30th 2021, I requested, for my records, copies of all communications between Tara Richardson (my wife's attorney) and McKinley Irvin. As you know, there is a line item for each one of these communications in the McKinley Irvin billing system which, as a paying customer, I have been billed for and have paid good money for. My request for copies of all of these communications was met with "I will look into this for you" (Christine Carr) and, during a 1:30 pm phone conversation on 5/4/21, "We have a cumbersome document system, I will see what we can do" (Elizabeth Mount Penner). At the end of the 5/4/21, 1:30 pm phone conversation with Elizabeth, Elizabeth did say she would get me the communications I requested. To-date (as of 5/11/21), I have yet to receive the requested communications which I have paid good money for (and which I do not expect to pay one penny more for). Clearly "do what you say and say what you do" is not a motto which McKinley Irvin runs their business by. It is clear, also, that there is a lack of transparency happening at McKinley Irvin which is highly unprofessional and, I would even argue, bordering on unethical. As a paying customer, to be denied what one has paid for, is absolutely unprofessional. It is perplexing that I have to explain to the McKinley Irvin firm how it should respond to one of its paying customers. The response should not have been "I will look into this" or "we have a cumbersome document system"; the response should have been, "you are a venerated paying customer of ours who has paid for these communications and we will get these communications to you just as soon as we can (at no additional cost to you)". What I would like to have happen is for McKinley Irvin to acknowledge this significant lapse in customer service and refund my money. I am dissatisfied with your treatment of my divorce case. Divorce is devastating enough in itself. To feel like the attorney/firm you are paying good money to, in order to guide you through one of life's toughest journey's, is hamstringing and hampering you along the way, makes it feel many times more devastating.
Oct 6th, 2021