Wells Fargo Advisors

02/03/22 Both my debit and credit card got hack into. I didnt get any notifications. I ran to this location to see what I can be done. I was dismissed and asked to call myself. No empathy given. I called and cancel both cards. 3 days after I get a a strange phone call saying my saving and checking accounts not back cards was hack into. I was in Montana skiing for two weeks, worried, I was told to come to this location and it will been fix. I show up anxious and again I was given another number to call to fix it myself. Not an effort to help. Not sure why we have ppl seating at a desk anymore. Monalina told now she could not call because she had another client. After I made an appointment to be here. I didnt show up without one. So I sat across her desk to make the call because I was worriedAfter someone pick up the phone.. I was asked if I was at the bank luckily I stayed in there.. She still had to verify my ID with the person on the phone and provided information I was not preview to. What if I went home as directed to make this call.. very unhelpful.. I ended up back her desk- still waiting for the invisible appointment to show. This review is also in real time we both now are on hold. Awful awful service. 02/17/22
Jan 28th, 2022

In the 15+years I have as a customer, I never encountered a disrespectful teller as Aneesah Allen is. I walk to a branch to take care of my business and be on my way not to listen to snarky and condescending comments. The fact that this person is a branch operations associate manager means the bar's been set too low. Avoid them at all costs.
Jan 26th, 2022

They have an amazing guy I try to change places in line to get because he is helpful the also have some horrific staff, some refuse to let you in before they close, others are just straight rude, they refuse to listen. Sadly one awesome employee does not make a great location, and does give some bright side and help but the rest 9f the time the experience is beyond painful - no matter how long you bank with them or how patient or kind you are to them sadly.
Dec 7th, 2021

They were really rude honestly I just felt discriminated while at this place. I dont even know why Im surprised to be honest.
Nov 22nd, 2021

Bad
Jun 19th, 2021