Auburn Family Medical Center

First visit, but really great! Very impressed with both staff and Dr. Milam. I have difficulty walking and they went above and beyond. Really appreciate the care they gave me. Front desk made check-in easy too.
Sep 16th, 2021

Horrible front office staff. Located in an ugly strip mall. My primary care doctor moved here a few years ago and I followed her here. Now she’s retired and while I like my new PCP, the organization and front office staff are horrible. I dread going here.
Jun 23rd, 2021

Dont go there no good place my doc retired serivce was horrable find some where else to go
Aug 24th, 2020

I have been going to this doctor office since I was 13! There have been some changes for sure, but I actually feel like the Doctors and ALL the staff care about me and II’m not just a number. Dr. Wendy is such a sweet heart! She’s like medicine she always makes me feel better ❤️! Dr. Pense is super nice! He’s just a regular person and takes the time to explain and answer any questions I have. Shawna at the front desk is always an absolute pleasure! I really feel at home here and I’m thankful for how wonderful all the staff is! I couldn’t imagine going to another doctors office.
Jul 21st, 2020

This place wasn’t initially bad, when I had my first doctor. It started to go downhill after my second doctor. My third doctor was horrible. Yes, in the two years I was a patient I had three different doctors. I came into this office multiple times to address my anxiety and depression and never received any real help other than a therapist referral. I asked to be considered for antidepressants and they would never prescribe them to me, despite my severe panic attacks and relentless insomnia. The last straw for me was when I went to a check-up and asked if I could be taken off my blood pressure medication, as I had been taking much better care of my health and felt like I didn’t need them anymore. My doctor agreed and told me to stop taking them. A few days later my heart starting racing for no reason and I later found out it was because my doctor failed to tell me to taper my doses - it’s very dangerous to abruptly stop taking blood pressure medication. Not long after that, I asked for a refill of a medication and was told by the same doctor that I “wasn’t taking that medication” and couldn’t get a refill. Even though it clearly says on my chart what medications I’m taking, and I clearly know what medications I’m taking. After SIX days of messaging this office with no response, I finally got my doctor to respond to say she MIXED ME UP WITH ANOTHER PATIENT. It’s extremely unprofessional and unsafe to mix up your patients. I had to go six days without taking a medication that I needed because of the incompetence of this office. I switched to UW Medicine who have been amazing and have actually made an effort to listen to me. Do not waste your time here - you are nothing more than a number here.
Jun 10th, 2020