Duke of York Hotel

The towels smelled like perfume. The carpet looked like it hasn't been vacuumed. My family and I couldn't wait to get out of there. It's too bad cause it is a good location and a beautiful view of the water.
Oct 24th, 2021

Oct 19th, 2021

We paid for a King Size/Superior View. The pictures showed that the room would have 2 windows but the room we got did not have 2 windows and did not have a very good view. Trees were blocking the view and the windows faced the side yard. We paid $260 including taxes for a room that was very comparable to a Budget Inn/Days Inn. We are very dissatisfied. The room was not what we expected at all. We didn’t expect the Ritz or anything but we did expect a good view and a clean room and did not receive either.
Oct 15th, 2021

Oct 10th, 2021

We had reservations for a King Bed Superior (with view of the river). They tried to put us in just a King Bed (with view of the parking lot). When we tried to get it fixed, they gave us another King room with balcony view of the River but when we opened the door the room was occupied by a couple, a woman giving a man a massage. Back down to the desk and the staff said that room is supposed to be vacant. There were no other King rooms available so we requested a refund and went home. Very disappointed. Never again.
Oct 4th, 2021