Metro by T-Mobile - Closed

Hoy pase por la tienda a ver si me ayudavan con un problema en my celular , un muchacho barbon me ayudo con su poquito Espanol y mi nada de Ingles nos entendimos , para que , el guero brandon fue Buena onda y hasta me regalo un bidrio para mi pantalla , a veces en otros sitios lo discriminan a uno por no saber el idioma , pero que Buena onda que en metro no es asi , pero quiza si deberian tener a uno que hable Espanol por siacaso
Sep 18th, 2021

Brandon was nice and helpful , he answered all the questions I had and help me get a better plan for cheaper to save myself money, great service
Sep 15th, 2021

Brandon cursed out my elderly mother for asking for a breakdown of the charges. He was shaking and spitting and demanded I apologize or he wouldn't complete the transaction. I filed a report with corporate, got a call from someone saying the store manager would call me but never did. I really hope he doesn't still work there, I've genuinely never felt so threatened the dude is absolutely unhinged. He told me he was used to construction not customer service, so maybe he should go back there. Absolute nightmare. He didn't listen and set up an extra line for no reason then tried to accuse me of scamming. Someone please follow up.
Sep 13th, 2021

Thank you Britney for patience and knowledge
Sep 7th, 2021

I came in about 2 weeks ago thinking it was a tmobile store , I got a text from sprint saying i needed a new chip for my phone, I spoke with Brendon told me that I needed to go to a different store to do that , when I was there I saw a big old sign talking about some 25 plan ,I asked him and he made it sound too good to be true I figure I'd give it a thought since it would save me money he was on it and gave me a paper with all the information I will need if I did decided , I came back in today ready to do this with all my information, Patrice was there today she made the whole thing painless and easy for me to understand, i get to save almost 40 bucks ! I was concerned i was not going being able to use my current samsumg but she assure me it would and it did, the service works great in my house I'm only a little concerned about the 5g stuff with sprint I never saw 5g on my phone and now I do I heard it can be harmful , I'll have to ask that next time, I'm happy to be part of metro now
Sep 17th, 2021