Diamond Resorts International Sales Center

Michelle Corley _{on Google}

Apr 13th, 2022

On February 20th I checked into the Historic Powhatan Resort owned by Diamond Resorts. I am not a timeshare owner but purchased a weeklong stay through Vacation Quest.
After checking in, the staff urged me to walk over to a separate counter area for my welcome package. After receiving a tourism magazine I was asked to attend a presentation about the interesting changes related to Diamond Resorts acquisition by Hilton Vacations. There would be refreshments. In return I would receive two tickets to Colonial Williamsburg and a $50 Cash gift card. I had to pay a $40 deposit in case I didnt attend the presentation.
This is all a complete scam!! The following morning (today) I showed up to packaged junk food and a sales person named Nick who asked extremely personal questions and pried into my life. Apparently the company still thought I was married to my ex husband. Nick kept asking about him and our marital status which is absolutely none of his business!!
All of a sudden I got whisked away by a male and female (the female in training) mentioning a misunderstanding about my marital status i.e. financial status. Talk about an invasion of privacy and invoking a feeling of violation. The only positive outcome was getting my $40 refunded. This was a horrible start to my lovely vacation. Please beware and dont make the same mistake I did!!

Jeffrey Brown _{on Google}

Mar 6th, 2022

We didn't buy a timeshare because we already own one that we don't want but if we didn't have this one we probably would have bought there because their presentation was very convincing and entertaining. The presentation was in the morning which led to a great start to our day

SGM Mark Bergman _{on Google}

Feb 10th, 2022

Bunch of liars just trying to sell you more points

Thomas Smith _{on Google}

Dec 10th, 2021

Nice

christine cassidy _{on Google}

Jan 24th, 2022

Have owned a timeshare with Sunterra, then transferred
to Diamond Resorts since 1998 and upon arrival after a 8 hour drive was scheduled to attend a promotion. If I sat through the promotion I was guaranteed additional vacation time. The meeting was supposed to be one hour, but turned into a three hour hard sale meeting. If I was not diligent on my questioning, I would have paid an additional $15,000 instead of the $3,200 she was quoting me for the transfer fees. I was very upset for wasting 3 hours of my vacation and being treated like a jerk by a very condescending person who was trying to deceive me. Going forward, I will not be attending any more meeting, sales pitches etc from this company or the future Hilton corporation. This is a very underhanded way of doing business. If all the employees at the resort sales departments are as condescending and deceptive as the woman I saw, then I would stay away from this company.