The Telephone Guy

The Telephone Guy
Yext Power Listing.

Chamber Rating

Verified Member
4.9 - (509 reviews)
493
4
2
0
10

About
The Telephone Guy

The Telephone Guy is located at 2333 Rookery Way in Virginia Beach, Virginia 23455. The Telephone Guy can be contacted via phone at (757) 567-1469 for pricing, hours and directions.

Contact Info

Questions & Answers

Q What is the phone number for The Telephone Guy?

A The phone number for The Telephone Guy is: (757) 567-1469.


Q Where is The Telephone Guy located?

A The Telephone Guy is located at 2333 Rookery Way, Virginia Beach, VA 23455


Q What is the internet address for The Telephone Guy?

A The website (URL) for The Telephone Guy is: http://www.thetelephoneguy.com


Q How big is The Telephone Guy?

A The Telephone Guy employs approximately 20+ people.


Q How is The Telephone Guy rated?

A The Telephone Guy has a 4.9 Star Rating from 509 reviewers.

Ratings and Reviews
The Telephone Guy

Overall Rating

Overall Rating
( 509 Reviews )
493
4
2
0
10
Write a Review

Nard Hitta on Google

image Great service! Great people!

Business Response on Google Apr 8th, 2024
Thank you so much 😊

Gavin Bushore on Google

image Batu hooked it up! My iPhone screen was unresponsive and had a black blob at the bottom of the screen. He took one look at my phone and knew exactly what was wrong with it and explained the process. I got a new screen, protector, and Otterbox case for $125 out the door and it took him one hour. Really helped me out. Would recommend this store to anyone and ask for Batu

Business Response on Google Apr 1st, 2024
Thank you so much 😊

Murali on Google

image Unprofessional crew. They are interested as long as they charge you and then later if there is any issue even after the next day they wont entertain and it was a very rude and bad experience. I am NEVER stepping in there again! I spent my entire day just to get my device back, that too in an unsatisfactory condition. WOULD HAVE NOT GIVEN ANY STARS IF GOOGLE ALLOWED THAT!
I stated that if its OEM it should work and feel like OEM and the guy at the store first said he will give me full refund, take back whatever he put in and thats it and when I followed up on it, he said he cannot give refund and made me wait forever for a a 10 min job. The phone was not working well at all, and even now the display feels different from what I had. And then you started quizzing me if I know what OEM means and said if I know what it is then why cant I fix the phone myself.. well hello... if everyone learnt to fix their stuff on their own... what a thought! And then I was put on the phone with some so called manager. I only followed up on your own person's word and he was the one who said he will give me full refund.. ask him if he said that or not! And then I dont care if its OEM or not, device must work and respond the way it should - period. If that is not the case ,then I dont care if its OEM or not, the bottom line is the behavior of the display changed and even now its not working as expected. Instead of offering me solutions, you made me wait from 445 in the evening till 715, for a 10 min battery change job where I asked you to put back my old battery as the one that came with the device was draining really really fast... you said leave the store and go back to your car! And how was I mean, arrogrant? My only demand was that the issue be looked at and I didnt think a replacement would help as what was put in was supposedly an OEM as well, so what would change. and I even showed your guy the phone's performance, ask him!

Business Response on Google Mar 27th, 2024
We are also regret to service a customer just like you. Being mean, greedy and arrogant who is trying to insult our technicians.You came to the store trying to bargain a repair price which we gave you a best price for your Samsung screen we used a orijinal oem Samsung screen for you which we installed it with no issues at all but you are the one who comes up with an excuses saying your Facebook is slow and etc.. trying to get a refund for a service you already got. We offered you couple of options and you still didn’t want to get helped, instead you was being rude to us.We are professional and certified team with an-years of experience and we are also trying to make sure to satisfy all our customers.We believe in ourselves and quality to give best service.

zander moore on Google

image Its was amazing fast and they care about there customers and have great prices and are amazing people

Business Response on Google Mar 30th, 2024
Thank you so much 😊

John Munitz on Google

image Batu very helpful and did everything incredibly well with competitive pricign

Business Response on Google Mar 14th, 2024
Thank you so much 😊

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Overall Rating

Overall Rating
( 509 Reviews )
493
4
2
0
10

Write a Review

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