Saffron

Wonderful food and service at a reasonable price!
May 5th, 2022

My friends and I were really looking forward to dining here, especially since it was Virginia Beach restaurant week and Saffron was a featured establishment, but the level of customer service we received was subpar to say the least. We were a party of 6 and arrived at 9:00pm there wasnt a lot of people inside so we figured getting seated would be no issue, an employee told us we would be seated shortly. 10 mins had gone by as we stood at the door waiting and no one assisted us. Another employee came by and was surprised we were still standing at the door and said he will get a manager. After a few more minutes we had someone assist us. If this man was the manager he did nothing to make the situation right, he didnt apologize or at least empathize at the fact we were getting bad service in his restaurant , he sat us at a table with a reserved card on it, which meant he took anothers guest table away, we waited another 10mins for menus, we didnt have silverware, and we had to nearly beg for water. He kept walking past the table saying Ill be right with you the restaurant was not busy. We would have understood if he had told us he was short staffed, or trying to handle another party, or even if we came in without a reservation (which was not expressed at any moment) but he completely blew us off like we were beneath him. We grew tired of the disrespect and started to get up and leave. As we were leaving he came by again, and when we expressed that we were not getting any service he just shrugged his shoulders and walked away. I wish I had gotten his name, but again lack of customer service experience suggested he didnt attest to that skill set. If anyone decides to eat at this location I hope you have a better experience than my friends and I did.
Apr 29th, 2022

Apr 26th, 2022

Ordered a pickup order & took literally 1 hour for only 1 curry & 2 breads. Had to wait in the restaurant for half an hour for the pickup as they said on call it will be ready in 30 minutes. Really slow & poor service
Apr 25th, 2022

Food was great, our server was very accommodating, if you love Indian food this place is good for you.
Apr 20th, 2022