Oxi Fresh Carpet Cleaning

Edit to add: I called back to have another chair and a room cleaned. I got confirmation of my appointment right after I booked. I stayed home from my kids baseball game so I could be here. They never showed. Tried calling for 2.5 hours, answering service couldn’t get a hold of the tech or the owner. A whole day wasted waiting for these people to show and no one ever did. I asked if I could have the tech that came last time and reschedule, and the operator said he’s the only one that ever gets good reviews and unfortunately he wasn’t available. Unbelievable. Using another company from now on. Service: Upholstery cleaning
Oct 25th, 2021

Worst Service EVER ! Ruined my 40 dollar Ethernet cable during cleaning! Asked owner for refund she stopped picking my phone! also tried to get help from oxiclean customer service! (called them 5-6 times). They said they will look into it! its already been more than 2 months! WORSE CUSTOMER SERVICE EVER! STAY AWAY!
Oct 14th, 2021

Oct 5th, 2021

I had an appointment for Saturday at noon. I spent the morning moving my things off the carpet. Around noon, I called to see if they were arriving as scheduled. The lady who answered put me on hold for 15 minutes and came back to tell me that while I was on their schedule no one was coming. There was a screw up of some sort. She offered to have the owner call me. He didn’t call. On Sunday, I got a weirdish call from the tech around 2pm asking if I wanted him to come by and do the cleaning that evening!!!! Ridiculous and inconvenient especially since my house was already tore up for cleaning! I called another cleaner who couldn’t come until Monday. They arrived on time and did a great job for a lot less $$$. Go with Heaven’s Best Carpet Cleaning.
Oct 2nd, 2021

Aug 30th, 2021