Horizon Bar & Grill
-
215 Market St SE
Roanoke, VA 24011 - (540) 342-5133
Chamber Rating
-
Mark Moreno
Aug 30th, 2012 -
Jason Porter
May 13th, 2012 -
Patrick Beeson
Oct 12th, 2011 -
Colin Edwards
Jan 16th, 2005 -
-
Terrible! We had a reservation...which was available and ready, but that was about the only good thing about this place. My fiance and I ordered an appetizer and food within the first ten minutes. Our waitress came back TWICE to get his order again..the first time the dish he chose (which was a special advertised outside and recommeded by our waitress) was out....and then a second time because the 2nd dish he chose (which was a regular menu item) was ALSO out. She them told us another item on the menu was also not available. For a place like this that only has about a dozen entree options, it's a bit ridiculous. It's expected that fine dining has fewer options...but it's bad when so many aren't available. THEN we didn't even get our appetizer for almost an hour...which was a total disappointment...2 baby pieces of fried fish on COLD wimpy sweet potato fries...worst appetizer we've ever had from any restaurant. After almost an hour and a half, we were about to just leave and then our order came. I ordered a pumpkin dish and they brought acorn squash (it was alright)...I understand pumpkin and acorn squash are in the same family...but I'd like to have what I ordered!! Don't try and fool me with a substitute....the waitress should have at least told me if there was something different than on the menu when I ordered it. Also, our waitress only checked on us every 25 minutes and we had to ask for refills and the bread that we were supposed to get. This is a small place with several servers, so she wasn't busy. The people next to us also got food they were disappointed with so I'm guessing it just wasn't our waitress. When she asked how our food was and I said it was okay but not what we expected, she did take 10% off the bill but never once apologized for the wait time, the unavailability of foods, or the exchange on my entree. We won't be returning. Table 50 is right next door and so much better even though it's a little pricier...wish we had gone there instead.
Mar 17th, 2012
Contact Info
- (540) 342-5133
Questions & Answers
Q What is the phone number for Horizon Bar & Grill?
A The phone number for Horizon Bar & Grill is: (540) 342-5133.
Q Where is Horizon Bar & Grill located?
A Horizon Bar & Grill is located at 215 Market St SE, Roanoke, VA 24011
Q How is Horizon Bar & Grill rated?
A Horizon Bar & Grill has a 3.8 Star Rating from 6 reviewers.
Ratings and Reviews
Horizon Bar & Grill
Overall Rating
Overall Rating
( 6 Reviews )Mark Moreno on Google
Jason Porter on Google
Patrick Beeson on Google
Colin Edwards on Google
- on Google
Terrible! We had a reservation...which was available and ready, but that was about the only good thing about this place. My fiance and I ordered an appetizer and food within the first ten minutes. Our waitress came back TWICE to get his order again..the first time the dish he chose (which was a special advertised outside and recommeded by our waitress) was out....and then a second time because the 2nd dish he chose (which was a regular menu item) was ALSO out. She them told us another item on the menu was also not available. For a place like this that only has about a dozen entree options, it's a bit ridiculous. It's expected that fine dining has fewer options...but it's bad when so many aren't available. THEN we didn't even get our appetizer for almost an hour...which was a total disappointment...2 baby pieces of fried fish on COLD wimpy sweet potato fries...worst appetizer we've ever had from any restaurant. After almost an hour and a half, we were about to just leave and then our order came. I ordered a pumpkin dish and they brought acorn squash (it was alright)...I understand pumpkin and acorn squash are in the same family...but I'd like to have what I ordered!! Don't try and fool me with a substitute....the waitress should have at least told me if there was something different than on the menu when I ordered it. Also, our waitress only checked on us every 25 minutes and we had to ask for refills and the bread that we were supposed to get. This is a small place with several servers, so she wasn't busy. The people next to us also got food they were disappointed with so I'm guessing it just wasn't our waitress. When she asked how our food was and I said it was okay but not what we expected, she did take 10% off the bill but never once apologized for the wait time, the unavailability of foods, or the exchange on my entree. We won't be returning. Table 50 is right next door and so much better even though it's a little pricier...wish we had gone there instead.
Overall Rating
Overall Rating
( 6 Reviews )Write a Review
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