Tuffy Tire & Auto Service Center
-
8817 W. Broad Street
Richmond, VA 23229 - (804) 965-0100
- Website
Chamber Rating
-
Ashley Cartagena
Im so glad Nestor is at the west broad location. Very nice and professional.
Mar 29th, 2024 -
Elizabeth Chambliss
Mar 16th, 2024 -
Scubba Slim
Very great work awesome employees I recommend them 10 out of 10!
Feb 8th, 2024 -
Decatur Longmire
Feb 4th, 2024 -
Debbie Doodlez
Awful experience. I have never felt so scammed out of a place. I came here because my dashboard lights were going out. When I told the man at the frontdesk(named Kevin) he started throwing numbers at me before even telling me what the prices were for. I had to slow him down to even get what these numbers were gonna pay for. He said that it was for an electric diagnostic and it would cost about $150.00. I felt like it was a steep price just to find out what was wrong with the lights and not fix them, but I went ahead and got the service. I asked Kevin if this service would tell me what's wrong with my lights and he said yes. Well after waiting for about 45 mins he came back to tell me that it wasn't the fuses and to do anymore looking he would need an extra $200.00. I was appalled. I was told that for $150.00 they would tell me what was wrong but now I'm being told that it's going to take another $200.00 dollars, not to fix it, but just to find out what's wrong? I knew right then that this whole thing was a scam. I told Kevin to give me my car back. I still had to pay the 150.00 and when I looked at my invoice it didn't even say 'electric diagnostic' it said 'dash lights not working check and advice'. Makes me wonder how much of that 150.00 was the so-called 'advice'. Cause the only advice I received was a guy trying to fast talk me into giving him more money. And to top it all off, they erased my oil/tire rotation sticker from firestone that indicated when I needed them changed. I actually ended up just going to firestone where they fixed my lights for the $350.00 price that big ol tire was trying to get out of me just to find the problem. Never come here. Ever. Overall the worst experience I have ever had in any store. Whenever I come across someone looking for a car mechanic I'll tell them to avoid this place like the plague.
Feb 25th, 2024
Contact Info
- (804) 965-0100
- Website
Questions & Answers
Q What is the phone number for Tuffy Tire & Auto Service Center?
A The phone number for Tuffy Tire & Auto Service Center is: (804) 965-0100.
Q Where is Tuffy Tire & Auto Service Center located?
A Tuffy Tire & Auto Service Center is located at 8817 W. Broad Street, Richmond, VA 23229
Q What is the internet address for Tuffy Tire & Auto Service Center?
A The website (URL) for Tuffy Tire & Auto Service Center is: http://www.tuffyrichmond-broadst.com
Q How is Tuffy Tire & Auto Service Center rated?
A Tuffy Tire & Auto Service Center has a 4.4 Star Rating from 460 reviewers.
Ratings and Reviews
Tuffy Tire & Auto Service Center
Overall Rating
Overall Rating
( 460 Reviews )Ashley Cartagena on Google
Im so glad Nestor is at the west broad location. Very nice and professional.
Elizabeth Chambliss on Google
Scubba Slim on Google
Very great work awesome employees I recommend them 10 out of 10!
Decatur Longmire on Google
Debbie Doodlez on Google
Awful experience. I have never felt so scammed out of a place.
I came here because my dashboard lights were going out. When I told the man at the frontdesk(named Kevin) he started throwing numbers at me before even telling me what the prices were for. I had to slow him down to even get what these numbers were gonna pay for. He said that it was for an electric diagnostic and it would cost about $150.00. I felt like it was a steep price just to find out what was wrong with the lights and not fix them, but I went ahead and got the service. I asked Kevin if this service would tell me what's wrong with my lights and he said yes. Well after waiting for about 45 mins he came back to tell me that it wasn't the fuses and to do anymore looking he would need an extra $200.00. I was appalled. I was told that for $150.00 they would tell me what was wrong but now I'm being told that it's going to take another $200.00 dollars, not to fix it, but just to find out what's wrong? I knew right then that this whole thing was a scam. I told Kevin to give me my car back. I still had to pay the 150.00 and when I looked at my invoice it didn't even say 'electric diagnostic' it said 'dash lights not working check and advice'. Makes me wonder how much of that 150.00 was the so-called 'advice'. Cause the only advice I received was a guy trying to fast talk me into giving him more money.
And to top it all off, they erased my oil/tire rotation sticker from firestone that indicated when I needed them changed. I actually ended up just going to firestone where they fixed my lights for the $350.00 price that big ol tire was trying to get out of me just to find the problem. Never come here. Ever.
Overall the worst experience I have ever had in any store. Whenever I come across someone looking for a car mechanic I'll tell them to avoid this place like the plague.
Overall Rating
Overall Rating
( 460 Reviews )Write a Review
Tire Shop Near Me in Richmond, VA
Pep Boys
Richmond, Virginia 23225
(804) 745-7680 ( 945 Reviews )
Lotsey & Hardy Tire Co
Richmond, VA 23231
804-222-4404 ( 287 Reviews )
Colonial Truck
Richmond, VA 23224
804-232-3492 ( 17 Reviews )
East End Tire & Auto Services
Richmond, VA 23223
804-737-6800 ( 125 Reviews )
Cloverleaf Tire & Auto
Richmond, VA 23225
804-745-2825 ( 218 Reviews )
Jiffy Lube
Richmond, VA 23294
(804) 346-0999 ( 176 Reviews )
Bridgestone
Richmond, VA 23230
( 0 Reviews )
kency's Auto Service and Tires
Richmond, VA 23224
(804) 885-6044 ( 10 Reviews )