Goodwill of Central and Coastal Virginia

They "lost: the item I won in the online auction. How unorganized can you be? I believe that someone there wanted it and took it or they relisted the item.. I had to contact them to find out why they weren't shipping the item yet. They were content to keep my money until I asked. They refunded me but that isn't the point. I bid because I wanted that item.
Feb 14th, 2024

The staff at this location is always very welcoming and willing to help their customers. I shop here regularly and always have a pleasant shopping experience. Brianca and Jay went above and beyond to assist me in the store with a recent purchase by answering my questions, wrapping my purchase with care because it was breakable, and helping me get my purchase to the car. This is one example of the many positive experiences I have had here with them. Brianca and Jay always provide a welcoming and warm greeting to customers and go above and beyond to assist them with their experience at the store.
Jan 24th, 2024

Very unprofessional, It is raining and cold outside. If you want to close early I totally understand but at least have the decency to let somebody know. The older gentleman look at us three times and did not say a word. So finally, the lady that has been standing in the cold rain knocked on the window and finally the older gentleman shook his head no. He closed the store twenty minutes early. I will not return here or recommend anyone to come here because of the lack of communication and the poor customer service skills. There are plenty more goodwill stores that would love to have your service.
Jan 22nd, 2024

Very cluttered, has a funny smell. Nothing I wanted out of there. It was not bad, but also not into it.
Jan 15th, 2024

Standard goodwill the donations workers are always nice and helpful!
Jan 2nd, 2024