Byrdhouse

Oct 3rd, 2023

Oct 2nd, 2023

First time at this location and although we didn't have food (though pleasantly surprised that they offered food late into the evening), the drinks, service, atmosphere and views were spot on. I definitely recommend and will be back next time I'm staying over in Richmond.
Sep 30th, 2023

First time at this location and although we didn't have food (though pleasantly surprised that they offered food late into the evening), the drinks, service, atmosphere and views were spot on. I definitely recommend and will be back next time I'm staying over in Richmond.
Sep 10th, 2023

Just a heads up - CHECK YOUR BILLS & KEEP YOUR RECEIPTS. Got a 113% tip charged to my $40 tab from the rooftop bar - went back and forth all day calling trying to get through to people & found some very sketchy findings after the alert from my credit card company. I paid for a tab for 3 people so I wasnt sure the exact total, but the bartender handed me the tablet with a total of $89 and some change with no breakdown so I assumed that was my total (I had nothing to reference as we all each had things). I selected my preset tip selection amount and signed (I obviously did not select 113%), with NO indication they had added some absurd tip amount. I was presented one TOTAL $89 bill & asked to sign and tip on that. After a day of follow up calls I was given the supervisors email to correct the mistake - no response 4 days later. Still waiting for the disputed claim through my credit card company since I couldnt get it corrected by the Graduate. But what was bizarre was during one of my calls all over the hotel trying to get the resolution, the front desk at one point said, oh yea I remember you called yesterday about the incorrect tip on your bill didnt you - which I responded no to.. So this seems to be a frequent occurrence. Bottom line, ask for your full receipt! Just do it. I had no idea.
Aug 2nd, 2023