Capital Medical Supply Inc.

One star is too many. Words cannot describe the horrible service that lead to a 13 hour ordeal to get my moms hospital bed in her memory care home. Among my calls to them in tears, the dispatcher wouldnt apologize for the situation and blamed me & the home for not answering their call (a lie). At 11pm they finally realized they made an error and delivered the bed at 11:30pm. Ruthless, uncaring, uncompassionate, incompetent, unkind is my best summary although these words do not do the experience justice. My mom literally had no bed to sleep in and they did not give two sh*ts. Save yourself and find another company.
Jan 10th, 2024

This company no longer accepts Humana and did not let my family member know until her oxygen was almost out.
Jan 1st, 2024

Can't put into words how thankful I am for this company. As someone who works in hospice and uses this compnay on a daily basis, I am glad they are around to help our patients. I breath I sigh of relief whenever there is a chance to use them. Keith always, always, always does his best to help us out! I know the coordination of delivering supplies to everyone who needs them can be challenging but the do a great job trying to help us.
Nov 5th, 2023

Aug 28th, 2023

Capital Medical saved us! We were getting a hospital bed delivered from another company, but at the last minute they ghosted us! Capital had a bed delivered less than 24 hours after my frantic call! Both staff members we dealt with were wonderful! Definitely earned 5 stars from us, and all our future business!
Aug 7th, 2023