Glenn Johnson: Allstate Insurance
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9021 Forest Hill Ave Ste 2a
, Ste 2a
Richmond, VA 23235
Chamber Rating
-
Gleynder Ellett
Jul 26th, 2020 -
Wendi Kefauver
Jul 9th, 2020 -
Katherine Gomez-Johnson
Mar 23rd, 2020 -
Jay Noh
Worst Allstate Branch in the country. After providing very extensive info requested in connection with multiple homeowner policies, they provided an attractive quote. When I received it and reviewed it, it was quite different than the numbers promised. They apologized, raised the pricing some, and provided less attractive, but still ok premiums/coverage. When I received it a 2nd time, same thing happened. It was different than what was discussed. I gave them another chance, with rates/coverage barely better than what I had. When it happened a third time, and they tried to raise rates again, I told them I had lost trust in them and did not want to proceed. They kept sending me emails asking me to sign, and then their manager Glenn Johnson called me, and I again explained I had lost trust and didn't want to proceed. I ignored their continuing emails, and next thing I know, they had sent payment demands to a collection agency. I contacted them again, and they apologized and said they would take care of the balances. A month or so later, only AFTER I inquired, they made an excuse that Allstate was refusing to erase the "debt." This was despite my having maintained insurance with Erie insurance, which is a MUCH, MUCH better company, in terms of rates and customer service. Don't fall for their attempts to give you a quote "so you can save a bunch of money." No money saved; a bunch of time wasted; and credit score negatively impacted. Don't say I didn't warn you....
Aug 16th, 2019 -
Jacqueline Anderson
I haven't been with this agency very long, but it's been long enough for me to appreciate that I chose to cancel my coverage with the last company that I was with, (one that wouldn't even allow me to choose my payment date, which matters very much to me), and switch to Allstate. I'm happy to be an Allstate Customer!
Jul 16th, 2019
About
Glenn Johnson: Allstate Insurance
We've gotten to know many local families as Allstate agents in the Richmond area. We enjoy being a part of the community, and building local relationships is one of the best parts of our job. We look forward to getting to know you and helping you to find the solutions that meet your needs. We are committed to helping Richmond area residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, we are available to answer your questions. If youre already a customer, we're ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. We look forward to putting you in good hands.
Contact Info
Questions & Answers
Q Where is Glenn Johnson: Allstate Insurance located?
A Glenn Johnson: Allstate Insurance is located at 9021 Forest Hill Ave Ste 2a, Ste 2a, Richmond, VA 23235
Q How big is Glenn Johnson: Allstate Insurance?
A Glenn Johnson: Allstate Insurance employs approximately 20+ people.
Q How is Glenn Johnson: Allstate Insurance rated?
A Glenn Johnson: Allstate Insurance has a 4.2 Star Rating from 5 reviewers.
Ratings and Reviews
Glenn Johnson: Allstate Insurance
Overall Rating
Overall Rating
( 5 Reviews )Gleynder Ellett on Google
Wendi Kefauver on Google
Katherine Gomez-Johnson on Google
Jay Noh on Google
Worst Allstate Branch in the country. After providing very extensive info requested in connection with multiple homeowner policies, they provided an attractive quote. When I received it and reviewed it, it was quite different than the numbers promised. They apologized, raised the pricing some, and provided less attractive, but still ok premiums/coverage. When I received it a 2nd time, same thing happened. It was different than what was discussed. I gave them another chance, with rates/coverage barely better than what I had. When it happened a third time, and they tried to raise rates again, I told them I had lost trust in them and did not want to proceed. They kept sending me emails asking me to sign, and then their manager Glenn Johnson called me, and I again explained I had lost trust and didn't want to proceed. I ignored their continuing emails, and next thing I know, they had sent payment demands to a collection agency. I contacted them again, and they apologized and said they would take care of the balances. A month or so later, only AFTER I inquired, they made an excuse that Allstate was refusing to erase the "debt." This was despite my having maintained insurance with Erie insurance, which is a MUCH, MUCH better company, in terms of rates and customer service. Don't fall for their attempts to give you a quote "so you can save a bunch of money." No money saved; a bunch of time wasted; and credit score negatively impacted. Don't say I didn't warn you....
Jacqueline Anderson on Google
I haven't been with this agency very long, but it's been long enough for me to appreciate that I chose to cancel my coverage with the last company that I was with, (one that wouldn't even allow me to choose my payment date, which matters very much to me), and switch to Allstate. I'm happy to be an Allstate Customer!
Overall Rating
Overall Rating
( 5 Reviews )Write a Review
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