VCU Medical Center Gateway Building

Cancelled our appointment the morning of after we drove from north Carolina, got a hotel and took time off of work.
Dec 19th, 2023

Im currently a patient at VCU. Ive had other surgeries in different hospitals throughout the state. The after care I am receiving from the nursing staff is unmatched. Normally I have a nurse or two that seem to just be there for a paycheck. Not here, I feel like a every nurse that works here is here bc they want to be. I feel like they care. Clean/sterile room. The nutrition department can use an improvement. Food is okay but the process of ordering and getting the food has been very stressful and frustrating. But overall. I would recommend VCU for your families general medical and surgical needs.
Sep 25th, 2023

Aug 25th, 2023

I had a full hip replacement at VCU with Dr. Golladay. He and his team provided excellent care. Further, the nursing staff (Stephen, Maggie, Nicki, and Chandler) were responsive, caring and skilled. And the food was good. I know, it's hospital food, but it really was good.
Jun 14th, 2023

I was here yesterday for my dads surgery. After all day of being there and taking bathroom breaks. None of the bathrooms I went to had paper towels!!! Both bathrooms at the Pre OP of gateway were dirty. Saw a janitor that kept talking to someone near the bathroom and thought she would be cleaning them soon. I went back in there later to wash my hands and they were still dirty! No paper towels. Even the bathroom on the gateway surgery floor had no paper towels! Ridiculous. Hospital bathrooms and areas around should always be constantly cleaned to keep down germs.
Feb 25th, 2023