NASA Federal Credit Union

Gary Garvey _{on Google}

Apr 12th, 2020

Great service, great rates

Rebecca Reese _{on Google}

Oct 15th, 2019

Started a refi with them (our bank) and after being pushed aside for months we were finally scheduled to close. After seeing the final CD (ridiculous origination fee, etc) we decided not to proceed because the terms were not what we had originally discussed. Weeks later, we have discovered they "closed" our loan based on an assumption. Day of closing, we had immediately notified the loan officer by phone and email, title company, and notary that we would not be closing and cancelled all scheduled signings. According to our bank, since the title company didn't inform NASA that we did not close our "2nd mortgage" has been reported to the credit bureau and an automatic payment has been scheduled for the 1st. We will be closing all accounts after this experience.