SERVPRO of Kempsville / Military Circle

Great people and great service
Mar 20th, 2021

Awe yeah....carpet cleaning. Okay....placed a call early in the week....got an appointment for a few days later. The team arrived on time and started right away. I needed the whole third floor of my townhome hardcore cleaned. The previous owner had a cat that just had a ball (hairball) with the hair all over. Not to mention, the cat smell. The team arrived with their big cleaning unit and brought everything they needed to the third floor. One important note....they did need my bathroom to dump their water so I was fortunate to have one on the third floor. Just something to consider or plan of you have them come over. Overall, they worked for a couple hours power cleaning my carpet. Bottomline, well done. No more cat hair or cat hair smell. The third floor looks and smells brand new. I would use them again if I needed to. Service: Flooring
Jul 9th, 2020

Jun 11th, 2020

Apr 23rd, 2020

If you need it done right away or with in 3 to 4 months, do not call servpro. I have been waiting since May 2020 to get a written quote for firer damage to a rental unit. Chip talked to the insurance company and they issued a letter authorizing the work, but the need a detail list of what was to be person. I can not get a written estimate to State Farm from servpro. At this point, I am not sure what to do. I did not line up a back up to get the work done. I talk to sale guy about 10 day ago and he told me he had to write it up, but I have heard NOTHING!!!!! Service: Fire damage cleanup & repair
Apr 22nd, 2020