James River Nursing & Rehabilitation Center

My mother in law was admitted here a little over a year ago. I have watched her go down so fast. She was a very sociable person. But they keep her in her room in a diaper all day. Isolation is not the answer. We were told her bed sores hurt her to much to move her anymore. There is no physical therapy for her legs. This once was a proud woman who loved to get her nails and hair done. The family washes her clothes. The food they serve her looks like dog food. Horrible horrible place.
Apr 7th, 2024

It's not clean they don't get them out of the bed they hit the patient that nurse not they nomore its hot like fire and they still stealing the patient going in other people room
Mar 13th, 2024

Oct 22nd, 2023

I have been visiting loved ones at this nightmarish facility for over 14 years and it is heart breaking to see how residents are treated. I have seen staff deliberately ignore a resident who needs to be changed just so they can finish socializing around the nurses station. And if a resident repeatedly asks (or demands) to be changed, they risk being yelled at to wait their turn. The food served to residents is barely edible, poor quality and frequently so under heated that its actually cold. Ive seen the ice machine and portable coolers so slimy they made employees almost vomit. If a resident is able to care for themselves, they may do fairly well, but those who are fully reliant on the staff suffer tremendously. a stroke victim without the use of an arm was left to feed themselves and frequently went without eating at all. Keeping residents hydrated is virtually a non-priority. Potential new residents are given tours that are completely misleading to the actual conditions of this horrid place.
Oct 22nd, 2023

I have a very dear friend at your place and let me tell you its a horrible place. She stays in her diaper all day long and when you ask for help, they act like I was disturbing them. They were setting at desk on their cell phones. The food is cold. The breadstick she got the other day was FROZEN. My god!!!! Higher authorities need to be contacted and Im sure they will be. Our older generation doesnt need to be treated this way. Its a damn shame
Jul 14th, 2023