Compass at City Center

Compass at City Center
Yext Power Listing.

Hours

Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM
Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM

Chamber Rating

Verified Member
3.8 - (132 reviews)
72
18
7
10
25
Read Our 132 Reviews

Chamber Rating

Verified Member
3.8 - (132 reviews)
72
18
7
10
25
  • LNWD R


    Mar 15th, 2024

  • Chad Mackey


    Mar 15th, 2024

  • Beret Mojo

    Apartment complex. Love living here. Office staff is a different story
    Dec 5th, 2023

  • DiMontae King

    Roaches everywhere, they show it off like its high quality and up to date and its not. Prices are ridiculous for the quality of living and theyll charge you $160 late payment fees every time they have an error on their end. I hate this place 10/10 do not recommend living here
    Oct 19th, 2023

  • John Frankie

    Do not move here by any means. I have lived here for almost a year and im finally fed up with the amount of COCKROACHES I find in my apartment. I clean my apartment weekly and never eat in my bed room, yet I've found cockroaches coming out of the vent in my bedroom. I have found multiple nymph cockroaches which signify a nest/infestation. During the summer time you will find at least one cockroach weekly in your apartment and outside you will see them on the stairs before walking up in groups. They also show you this really nice 2b 2b showroom apartment that looks super nice, however, your apartment will not look like that at all. When I first walked into my apartment it smelt like straight weed. and if you don't care about cockroaches in your apartment every week INSPECT your apartment before signing anything and be prepared to walk. I was not told that I would be given a fireplace and yet they switched me from the original apartment that I wanted to this one that does have a fireplace where cockroaches come from. OVERPRICED, this place is not a luxury apartment it has a very cheap remodel where they probably hired the cheapest contractors to do the work. The flooring is super cheap, whoever painted my apartment before I moved in did not care about the fiber optic wiring and pulled it out of the wall completely destroying it. I had to have Verizon come and rewire the fiber optics completely which took a week. Also their POC guy who does the Verizon is terrible he just cares about the sale good luck actually getting good customer service from him, the other lady for Cox didn't even answer. The staff are nice here, the dudes that ride the golf carts are cool and are cordial. Unfortunately the quality of life here is one of the worst I've ever experienced. Honestly I'm so happy Im moving out this month, I wake up multiple times a night in fear that their is a cockroach in my bed. Also don't trust their program where you can ask residents about the place. Those people are incentivized to get you to move there so they can get a discount on there rent. Its 100% disingenuous. I also posted some pictures of the different types of cockroaches I've found in the apartment.
    Dec 31st, 2023

Read Our 132 Reviews

About
Compass at City Center

Compass at City Center is located at 501-A Waters Edge Drive in Newport News, Virginia 23606. Compass at City Center can be contacted via phone at (757) 596-1662 for pricing, hours and directions.

Contact Info

Questions & Answers

Q What is the phone number for Compass at City Center?

A The phone number for Compass at City Center is: (757) 596-1662.


Q Where is Compass at City Center located?

A Compass at City Center is located at 501-A Waters Edge Drive, Newport News, Virginia 23606


Q What is the internet address for Compass at City Center?

A The website (URL) for Compass at City Center is: https://www.compassatcitycenter.com


Q How big is Compass at City Center?

A Compass at City Center employs approximately 20+ people.


Q What days are Compass at City Center open?

A Compass at City Center is open:
Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 5:00 PM
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM


Q How is Compass at City Center rated?

A Compass at City Center has a 3.8 Star Rating from 132 reviewers.

Hours

Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM
Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM

Ratings and Reviews
Compass at City Center

Overall Rating

Overall Rating
( 132 Reviews )
72
18
7
10
25
Write a Review

LNWD R on Google

image

Business Response on Google Mar 12th, 2024
Hey there! We greatly appreciate your 5-star rating! If you need anything from us at Compass at City Center, please feel free to reach out.

Chad Mackey on Google

image

Business Response on Google Mar 15th, 2024
Thanks Chad! Your 5-star rating of Compass at City Center is greatly appreciated!

Beret Mojo on Google

image Apartment complex. Love living here. Office staff is a different story

Business Response on Google Nov 24th, 2023
Hi Beret! While we're glad to know you're enjoying your stay, we are sorry to hear your opinion of our team. Providing our residents with 5-star care is an absolute priority, so we do apologize if you haven't been receiving our standard service. We encourage you to contact our Customer Cares Line at (877) 385‐1878 or [email protected] to discuss your feedback further. It'd be a pleasure improving your experiences with us, thank you.

DiMontae King on Google

image Roaches everywhere, they show it off like its high quality and up to date and its not. Prices are ridiculous for the quality of living and theyll charge you $160 late payment fees every time they have an error on their end. I hate this place 10/10 do not recommend living here

Business Response on Google Oct 24th, 2023
Dear DiMontae, while we strive to ensure every resident is happy and comfortable. We would be more than happy to address these concerns with you in person and invite you to call or stop by our office to discuss them. As always, we value your residency and thank you for your patience. Manager, Compass at City Center

John Frankie on Google

image Do not move here by any means. I have lived here for almost a year and im finally fed up with the amount of COCKROACHES I find in my apartment. I clean my apartment weekly and never eat in my bed room, yet I've found cockroaches coming out of the vent in my bedroom. I have found multiple nymph cockroaches which signify a nest/infestation. During the summer time you will find at least one cockroach weekly in your apartment and outside you will see them on the stairs before walking up in groups.
They also show you this really nice 2b 2b showroom apartment that looks super nice, however, your apartment will not look like that at all. When I first walked into my apartment it smelt like straight weed. and if you don't care about cockroaches in your apartment every week INSPECT your apartment before signing anything and be prepared to walk. I was not told that I would be given a fireplace and yet they switched me from the original apartment that I wanted to this one that does have a fireplace where cockroaches come from.
OVERPRICED, this place is not a luxury apartment it has a very cheap remodel where they probably hired the cheapest contractors to do the work. The flooring is super cheap, whoever painted my apartment before I moved in did not care about the fiber optic wiring and pulled it out of the wall completely destroying it. I had to have Verizon come and rewire the fiber optics completely which took a week. Also their POC guy who does the Verizon is terrible he just cares about the sale good luck actually getting good customer service from him, the other lady for Cox didn't even answer.
The staff are nice here, the dudes that ride the golf carts are cool and are cordial. Unfortunately the quality of life here is one of the worst I've ever experienced.
Honestly I'm so happy Im moving out this month, I wake up multiple times a night in fear that their is a cockroach in my bed.
Also don't trust their program where you can ask residents about the place. Those people are incentivized to get you to move there so they can get a discount on there rent. Its 100% disingenuous.
I also posted some pictures of the different types of cockroaches I've found in the apartment.

Business Response on Google Dec 11th, 2023
While we appreciate you leaving our team some feedback, John, we're disappointed to learn that your experiences here have ultimately left something to be desired. We would be more than happy to address these concerns with you in person and invite you to call or stop by our office to discuss them. As always, we value your residency and thank you for your patience. Please get in touch with our Customer Cares Line at (877) 385‐1878 or [email protected] to discuss your feedback further. We're proud of the five-star environment we've established here over the years, and we remain committed to improving our service as opportunities arise.

Load More Reviews

Overall Rating

Overall Rating
( 132 Reviews )
72
18
7
10
25

Write a Review

RATING:
Create 1 Star Review Create 2 Star Review Create 3 Star Review Create 4 Star Review Create 5 Star Review

Apartment Building Near Me in Newport News, VA

Redwood Apartments
15621 Warwick Blvd # 4
Newport News, VA 23608
757-887-8365
( 3 Reviews )
The Residences at Cedar Hill
400 Hilltop Dr
Newport News, VA 23603
757-296-9100
( 46 Reviews )
Newport News Luxury Apartments
2 28th St
Newport News, VA 23607
(757) 247-1500
( 8 Reviews )
Checed Warwick
Checed Way &, Warwick Blvd
Newport News, VA 23608
757-833-5940
( 0 Reviews )
Hotel Company
805 Lee Blvd
Newport News, VA 23604
( 4 Reviews )
Warwickshire Village Apartment
537 Bellwood Rd #1
Newport News, VA 23601
757-596-9206
( 3 Reviews )
Sherwood Arms Apartments
3771 Sherwood Pl T
Newport News, VA 23602
757-877-5657
( 6 Reviews )
Lakeland Village Apartments
1124 Lakeland Dr # 2
Newport News, VA 23605
757-838-0936
( 7 Reviews )

START DRIVING

ONLINE LEADS TODAY!

ChamberofCommerce.com
Loading