Atlantic Union Bank
-
9534 Chamberlayne Road
Mechanicsville, VA 23116 - (804) 730-1700
Hours
Chamber Rating
-
Walter Klauer
I set up an automatic payment to my fixed home equity loan but for some reason my fixed loan amount increased on me without my knowledge and their online banking is the worst because the only was to increase the amount I pay every month would be to cancel my auto pay and create a new one. Absolutely the worst online anything you can imagine.
Oct 21st, 2021 -
Brieanne Nix
Friendly staff, but frustrating that if an account holder writes me a check from this bank, that I have to pay a $10 fee to cash the check. Most other banks have done away with this type of fee.
Jun 8th, 2021 -
James Vitale
ATLANTIC UNION DOES NOT CARE ABOUT THEIR CUSTOMERS, THEY DON'T KEEP THEIR PROMISES!!!! This bank has merged with two other major banks within recent years, it's been my experience that with each merger their customer service gets significantly worse. There's NO ACCOUNTABILITY their penalties border on PREDATORY PRACTICES and if you need them to correct an accounting error on their end be prepared for it to take all day or DAYS. There was OVER A THOUSAND DOLLARS FALSELY WITHDRAWN from my checking account not only did I have to CALL THE BANK OVER 6 TIMES JUST TO HAVE SOMEONE ANSWER THE PHONE but TO ADD INSULT TO INJURY they also CHARGED ME $38 OVER-WITHDARWAL FEE assuring me that it would be corrected by the end of the day, which it was not. Also I've banked with this bank for over 14 years you would think they would treat their long time customers better. ATLANTIC UNION PROFITS FROM PREDATORY BANKING PRACTICES!!!!!
Apr 19th, 2021 -
khamphan khammang
I called union bank trying to setup a health saving account, I talked to paul about getting my income tax done but I had to open a health savings account first before I can do my income tax, I had no way to get to the bank. Paul told me to not worry about it and that he would meet me at my place all you have to do is sign a paper. Paul was very helpful and polite with helping me, we were able to get the account setup succesfully and I can file my taxes. Thanks for the help paul!
Oct 12th, 2019
About
Atlantic Union Bank
At Atlantic Union Bank, we believe people have a right to expect more from the companies they do business with, and you can expect more from us. We offer a variety of banking services and products. Whether you are looking for personal, business or commercial solutions, we have you covered. Stop by our Hanover Commons, Mechanicsville, VA branch for assistance with any of your banking needs. Federally insured by FDIC and Equal Housing Lender.
Contact Info
- (804) 730-1700
Products
- PERSONAL & BUSINESS BANKING: CHECKING SAVINGS CDS LOANS MORTGAGES HELOC COMMERCIAL LOANS WEALTH MANAGEMENT INVESTMENT SERVICES
Questions & Answers
Q What is the phone number for Atlantic Union Bank?
A The phone number for Atlantic Union Bank is: (804) 730-1700.
Q Where is Atlantic Union Bank located?
A Atlantic Union Bank is located at 9534 Chamberlayne Road, Mechanicsville, VA 23116
Q What is the internet address for Atlantic Union Bank?
A The website (URL) for Atlantic Union Bank is: https://locations.atlanticunionbank.com/ll/US/VA/Mechanicsville/9534-Chamberlayne-Rd
Q What days are Atlantic Union Bank open?
A Atlantic Union Bank is open:
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Q How is Atlantic Union Bank rated?
A Atlantic Union Bank has a 2.3 Star Rating from 4 reviewers.
Hours
Related Categories
Ratings and Reviews
Atlantic Union Bank
Overall Rating
Overall Rating
( 4 Reviews )Walter Klauer on Google
I set up an automatic payment to my fixed home equity loan but for some reason my fixed loan amount increased on me without my knowledge and their online banking is the worst because the only was to increase the amount I pay every month would be to cancel my auto pay and create a new one. Absolutely the worst online anything you can imagine.
Brieanne Nix on Google
Friendly staff, but frustrating that if an account holder writes me a check from this bank, that I have to pay a $10 fee to cash the check. Most other banks have done away with this type of fee.
James Vitale on Google
ATLANTIC UNION DOES NOT CARE ABOUT THEIR CUSTOMERS, THEY DON'T KEEP THEIR PROMISES!!!! This bank has merged with two other major banks within recent years, it's been my experience that with each merger their customer service gets significantly worse. There's NO ACCOUNTABILITY their penalties border on PREDATORY PRACTICES and if you need them to correct an accounting error on their end be prepared for it to take all day or DAYS. There was OVER A THOUSAND DOLLARS FALSELY WITHDRAWN from my checking account not only did I have to CALL THE BANK OVER 6 TIMES JUST TO HAVE SOMEONE ANSWER THE PHONE but TO ADD INSULT TO INJURY they also CHARGED ME $38 OVER-WITHDARWAL FEE assuring me that it would be corrected by the end of the day, which it was not. Also I've banked with this bank for over 14 years you would think they would treat their long time customers better. ATLANTIC UNION PROFITS FROM PREDATORY BANKING PRACTICES!!!!!
khamphan khammang on Google
I called union bank trying to setup a health saving account, I talked to paul about getting my income tax done but I had to open a health savings account first before I can do my income tax, I had no way to get to the bank. Paul told me to not worry about it and that he would meet me at my place all you have to do is sign a paper. Paul was very helpful and polite with helping me, we were able to get the account setup succesfully and I can file my taxes. Thanks for the help paul!
Overall Rating
Overall Rating
( 4 Reviews )Write a Review
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