Truist - Closed

I have been to this branch here and there in probably the last 5 years or so. Overall haven't had issues with my banking transactions at the location. I did notice about two years ago when they were merging with BB&T a lot of the tellers at all branches had to start really being more strict with deposits and withdrawals - not sure if that's because of bank examiners checking things prior to a merger. Will say that anytime I've tried to any type of deposit of a check signed over to me - at any bank company/location - they are already immediately on high alert - just because.
Apr 6th, 2022

This branch should have had its lobby open 8 months ago. Allow your customers in and put social distancing markers on the floor like literally every other business in this country. Just the latest in a long list of customer service issues with this branch...
Jul 19th, 2021

Suntrust locked my account because I tried to use their Zelle app, they said my account had suspicious activity. It didn't matter that I called and verified that I was the one making the transaction. Yesterday they blocked my credit card for suspicious activity.....I was shopping on-line for Christmas. I called and verified the transactions.....card is still locked. Phone calls go to another country and they have no power to correct anything. I have used Suntrust for over 30 years, I think I am done.
May 22nd, 2021

Mar 18th, 2021

I can never deposit checks into my account. Costs me money and my customers get angry at the hassle. Every time they don't like the way checks are made out to my business, and its insane.
Oct 15th, 2020