Sephora Inside JCPenny

I give the team 5 stars but the store 1.... The associates are always helpful, knowledgeable and friendly BUT the inventory sucks! Items are always out of stock (like every single time I go in). I end up ordering online but I prefer in-store shopping so I can match colors/shades. Anyway get it together Sephora
Apr 6th, 2022

I came in to get my foundation matched and worked with a lady name Aaliyah and she was amazing and helped me in no time.
Mar 17th, 2022

I had the best experience today! I was matched with the perfect foundation, concealer and primer. The manager helped me and was super helpful when I expressed my concerns about my skin. I have blemishes. Im oily and acne prone so she took the time to find the right product that would be great with my skin. I couldnt make my purchase today because I stupidly forgot my wallet I will be back to purchase my beauty products in a few weeks!
Oct 28th, 2021

Sep 16th, 2021

Some products say in stock online, but when I get to the store, it's nowhere to be found. Update your inventory. Can't tell you how annoying it is to walk in multiple times throughout several weeks with the expectation of a product being in stock when it really isn't... The only Sephora within a 60 mile radius, which means it's that much more important to keep inventory updated and stocked.
Aug 5th, 2021