Sears Carpet Cleaning & Air Duct Cleaning

Shame on me for not reading reviews. Will never use them again, dust everywhere and ducts not cleaned as i expected. They used an air compressor with hose attached and a wet and dry vac. only went in vents about three feet.
Mar 28th, 2024

Unprofessional. Just clean outside. You can clean by yourself.
Mar 17th, 2024

Should have listened to the reviews. Don't waste your money, The rug doctor does a better job than Sears. First Sears said the technician be at house around 10am. Didn't show til 3:30pm. Then tried to up-sell me for a better clean. Also didn't move beds around to clean under them. Sure that would have been extra too. Cleaning was sub par at best. More of a damp vacuum job than a carpet cleaning. Sorry Sears your service has gone down, down, down. Not the quality from my parents time. On the plus side technician was a nice enough man.
Feb 29th, 2024

Scheduled an appointment for my airbnb to get an air duct cleaning and blocked off the dates so no guests could stay, and then the cleaning never happened and they told me to reschedule again. I asked if they cancel again for them to reimburse my airbnb business since its costing me money to have the dates blocked off for the cleaning to take place just to have it cancelled. They said no. I am now out over a hundred dollars with no service actually done. Awful customer service.
Feb 14th, 2024

Carpet didn't look clean after it dried.
Oct 11th, 2023