Virginia Medical Arts Clinic

Mixed bag on positive and negative experiences. Scheduling an appointment is super easy & fast, and the actual medical advice was useful. Administratively, though, I still get bills from two visits trying to resolve the fact they used the wrong insurance on the second trip (even after filling out paperwork for the switch), billed incorrectly on another (this might be on the insurance company though), and for lab results they're unreachable as other commenters have pointed out. Not a fan that they don't have transparent pricing either. You have to wait to get the bill before you know how much you'll owe.
Mar 26th, 2024

Bad customer service or front desk No one responds always goes to voicemail When ever I call them. Dont know how people are getting appointments
Jan 20th, 2024

Jan 19th, 2023

Dr. Chawla and Dr. Khanna are friendly, but I can't say the same for the administrative staff and nurses. One of the nurses is very rude. Also, if you call during business hours, you can still expect no one to answer, and if you leave a voicemail, your call won't get returned, so you will just have to try your luck calling at another time. Also, they tell you they will call you with your lab results, but they don't, so you have to call them and listen to them insist that they did call you when they didn't.
May 28th, 2021

Pretty good clinic. Affordable, fast appointment, friendly doctors and staff.. !! Highly recommend.
May 23rd, 2021