Coastal Contracting
![Coastal Contracting](/show_image.php?zc=2&w=250&src=/images/image-system/no-image.png)
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Serving
Glen Allen, VA - (804) 258-6154
Hours
Chamber Rating
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Skylar Gray
Nov 1st, 2021 -
Elizabeth Michelle Lee
Jun 21st, 2021 -
Grace Barker
Jun 2nd, 2021 -
David Bobrowitz
May 3rd, 2021 -
P. K. Bryant
Apr 22nd, 2021
Contact Info
- (804) 258-6154
Questions & Answers
Q What is the phone number for Coastal Contracting?
A The phone number for Coastal Contracting is: (804) 258-6154.
Q Where is Coastal Contracting located?
A Coastal Contracting is located at , Glen Allen, VA
Q What is the internet address for Coastal Contracting?
A The website (URL) for Coastal Contracting is: http://www.coastalcontract.com
Q How big is Coastal Contracting?
A Coastal Contracting employs approximately 20+ people.
Q What days are Coastal Contracting open?
A Coastal Contracting is open:
Friday: 8:00 AM - 8:00 AM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Q How is Coastal Contracting rated?
A Coastal Contracting has a 4.5 Star Rating from 53 reviewers.
Hours
Ratings and Reviews
Coastal Contracting
Overall Rating
Overall Rating
( 53 Reviews )![](/images/review-avatar-3.jpg)
Skylar Gray on Google
Detailed outline of our poor experience
The project began in November 2020, and nearly a year later we have only had issues with all of the work that was completed.
Our basement door was improperly installed (pictures of the original installation included in review). After meeting with our project manager, Spencer, and the owner, Kwan, we were promised that the door would be properly re-installed. The door had to be "re-installed" multiple times before having to eventually be replaced with another new door due to extensive damage Coastal Contracting had caused to it.
After replacing four windows in our basement, we expressed concerns due to bowing. They were dismissed and we were assured once again that the work done was "above industry standard." Less than three months after having the windows installed, one window began to leak and the bowing on all windows has worsened (pictures included in review). Kwan sent our project manager Spencer out to assess the windows and he stated that the leaking window needed to be reinstalled. Kwan then had a representative from the window manufacturer, RJT Windows and Doors, come and assess all of the windows they had installed. The window rep confirmed that the leaking window needed to be re-installed and that the bowing on the remaining three windows indicated that they had been improperly installed. He told us that he would inform Coastal Contracting on how to correct the leaking window and the bowing in the other windows.
Coastal Contracting refuses to fix the wrongly installed windows claiming that there is a "balance" left on our account. The "balance" in question is for work that was not done. Coastal was made aware of the deduction (based off of a quote received from a second contractor) in the last payment made to them, and we asked that they call us to discuss if they felt that the amount deducted was incorrect. Two months passed and there was no communication regarding the deducted amount (and the final payment was cashed). It has only been brought up since we approached them regarding the issues with our windows and damage their work is causing to our home. We retained an attorney and were told that Coastal Contracting should not be paid the remaining balance as they did not complete the work.
Coastal Contracting has yet to remedy any of the issues and damages caused by the work that they performed. As a result, our basement continues to flood and one of the four installed windows is now detaching from our home. Services: Painting, General repairs & maintenance
![](/images/review-avatar-4.jpg)
Elizabeth Michelle Lee on Google
![](/images/review-avatar-3.jpg)
Grace Barker on Google
![](/images/review-avatar-3.jpg)
David Bobrowitz on Google
![](/images/review-avatar-4.jpg)
P. K. Bryant on Google
To do a kitchen renovation during a pandemic and ice storm and dogs running back-and-forth could not have been fun for the gentlemen and ladies that helped me turn my once 1960s kitchen into a beautiful 2021 kitchen.
The best recommendation that I can give is that there was no pushback. Having been in customer service forever I am used to the word no but that was never uttered by Kwan or Chuck or Carlos or Wilson or Robinson. I didn’t forget Cameron or Paige or Lesley or Justin. I think almost everybody in this company had a hand in this awesome renovation
There’s always going to be a workaround. There are always going to be issues but anytime there were; they were always addressed and address promptly. Anyone that has any questions about possibly doing business with this company please call me I’ll tell you the truth. Listen to the experts. They know what they’re doing. Services: Interior decorating, Painting, Floor fitting, Remodelling, Tile fitters
Overall Rating
Overall Rating
( 53 Reviews )Write a Review
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