Quest Diagnostics

Angela A. _{on Google}

Apr 5th, 2024

I had an appointment for my visit, and when my name was finally called, my visit was interrupted by another client who did not have an appointment. The technician chose to settle this issue and pass my appointment off to someone else who chose to stand there and watch the event. Meanwhile, another person approached the technician that should have been taken care of me and took care of her issue before taking care of my appointment. I stood there, waiting, needlessly, while the technician that took care of me was busy watching the event, and then answering someone elses question.

Maggie Stahl Wells _{on Google}

Feb 5th, 2024

I've been here numerous times for routine blood testing and I have never had to wait to be seen for my appointment. The technicians are quick, friendly, and efficient. I am very surprised to read the other reviews, because this is always my preferred location.

Paloma Zuniga _{on Google}

Jan 26th, 2024

Angie was AMAZING. So extremely helpful, knew her stuff very well, and was quick to problem solve and offer solutions to me! Service was fast and attentive. She is a queen!!!!

Frank Jobe _{on Google}

Dec 31st, 2023

I agree with the low rating for this lab! Awful. Sick woman helped me, wasnt wearing mask. Super boring and bothered attitude. My doctor didnt have the analysis the following week!
Go to the highest rated lab; wish I had.

eevee vee _{on Google}

Nov 19th, 2023

First the good - appointment was on time, check-in was easy, my blood was drawn, and hopefully results were sent to my doctor (this part I don't know yet).
Now the bad - this was the most dehumanizing experience - my technician could not be bothered to make an eye contact with me, not to say "hello", "please", anything remotely polite or god forbid - pleasant, she just barked questions and orders at me: "sit here, pay, read the label, pull up your sleeve" - I had a short sleeve shirt on - but since she would not look at me, she would not know.... Was I annoying her with my mere presence or did she have a bad day?
Please, if you work in medical field, you should not only be capable at what you are doing, but you should also have some people skills - or at least minimal politeness if nothing else - like some empathy, you should not treat the patients like a piece of meat in a processing plant.
Since she did not introduce herself, I asked her name - she said it was Angie. Never again!