Acura Service - Priority Acura

I called to see if my tires were covered .I had a nail on sidewall of tire. Service Agent Brandan assured me that they were and gave me an appointment for the next day ! Tires bought from Acura have a 2 year road hazard. Brandan got me in and out with a brand new tire ! It took maybe an hour. Priority Acura is lucky to have people who know what they are doing.
Oct 1st, 2022

If I could give negative stars I would. We purchased a car and traded in our old one. We provided a 14 day payoff amount to Priority Acura and it took them over 6 weeks to pay off our trade in. In the mean time we had to keep making payments on a car we didnt own anymore. The finance manager kept dodging our calls and e-mails. If you can avoid doing business with this dealership I would. I will never return here for anything.
Aug 8th, 2022

Went in for inspection..everything went very well they even wash vehicle good atmosphere priority for life..
Jul 19th, 2022

Google won't let me post a second review of Priority Acura, so I had to use a friend's email :( This is about the second time I received a service/repair from Priority Acura. I think they are trying to turn me into a fan, instead of a customer. I asked for an oil change, but Brandon Mosley found that I need a coolant service - yes, please & THANK YOU! The new service manager, Justin, allowed Jasmine Joyner to drive me around to the bank & phone store while my car was being service. My pick up driver, Becky Starbucks, did a wonderful job selling me on Manager Justin's borrowed Honda vehicle. She & I worked hard to kick him out of Honda's heated seats, but Salesman Michael Lea couldn't allow it! LOL! My vehicle was serviced, Priority Acura staff members treated me with care, respect, and a lot of humor (I can be unruly when heated seats are kept from me)! I think I'm going to give them one more chance to keep me as a satisfied customer and not an absolute FANATIC of Priority Acura's customer service. I hope you get a chance to experience their service! It really is wonderful!!
Sep 23rd, 2022

My first experience with Priority Acura was as a CarShield customer seeking a repair shop. Calling around and hearing 'no' was no fun; but then Priority Acura told me to come in. Priority Acura service staff were respectful and friendly. Brandan Mosley didn't make me feel silly for asking questions about the service option. Jessi Siebert is wonderful as the CarShield representative at the dealership! She is knowledgeable and knew when to not add a service on the claim that CarShield might not have covered [I only wanted the items that CarShield covered completed]. Even the part time driver Jasmine Joyner was great! Ms. Joyner was courteous and efficient when she needed to get me back and forward between my home and Priority Acura. With customer service this good, I may come back even if I don't have a CarShield issue.
Sep 16th, 2022