Eagle Harbor Medical Associates

I'm completely disappointed at the care and communication that this medical office offers patients. My mom and step father and my entire family have used this office for years. Recently my husband has needed medical attention as well as my mother. I called the office multiple times to the extent of staying on hold with them for an entire 2 hours and no one took my call. When I finally gave in and hung up they didn't even have the audacity to call back. My mother waited an entire year for an appointment that was referred by this office and at the time she was scheduled to go in, the day before they canceled her appointment because of this office not clearing her. I wanted to post the names of the Doctors and Nurses responsible for this but I did not to not humiliate anyone. This is extremely unfortunate that I had to go to the extent of writing a review but I'm definitely looking for another place for my family to get seen. No patient should have to get the run around to be seen.
Feb 11th, 2024

Very friendly and efficient! Dr. Irwin spent a lot of time getting to know me.
Nov 8th, 2023

My daughter goes here, and while she loves her doctor, it's very hard to get in touch with anyone. She sent a message Monday morning regarding a medication she started about 3 weeks ago and hasn't received an answer. She had to call yesterday and was on hold 10 plus minutes, hang up, and call back to another ext to get someone on the phone. They said her medication would be at her pharmacy that afternoon. It wasn't and still isn't. I realize everywhere is short staffed, and that's why she waited 2 and a half days until trying to reach out again. It just shouldn't take a week to get to speak to someone about a medication you're having adverse reactions to.
Oct 23rd, 2023

I really like Dr. Irwin, very informative and patient. Honestly well worth a visit to this clinic.
Oct 16th, 2023

Doctor Jeffrey Irwin and staff were great! Definitely highly recommend here! Thanks again!
Jun 14th, 2023