DoubleTree by Hilton Hotel Washington DC - Crystal City
-
300 Army Navy Drive
Arlington, Virginia 22202 - (703) 416-4100
- Website
Hours
Chamber Rating
-
Anabelle Rivera Hernandez
The great thing about this hotel is the location! Very close to the metro station and restaurants. We a negative experience with our receptionist who checked us in. She was the only employee NOT wearing a name tag and I soon realized why. We were a party of 4 adults. We had an issue with one room being in the north tower and looking tidy but not smelling clean? And the other room was in the south tower since we were traveling with my 88yr old father with medical issues we needed the rooms to be at least in the same towers. The receptionist Delphine I had to ask her name assured us to come back after 4pm and everything would be taken care of. When we returned at 6pm the new receptionist had zero idea of our issue and said no note had been made on the reservation about the issues. In other words Delphine did nothing! Seth was excellent and responded to our needs quickly and efficiently. Thank you.
Apr 10th, 2024 -
Alexis Tomaszyk
I stayed at this place for two days and all I can say is this place is trash and I wanted to leave the second I got into my room. There were stains on the towels, floors, and bedding. The place had an overall very dirty vibe that I dont enjoy on a vacation. You will be better off at the Marriott down the road.
Apr 9th, 2024 -
Ugoma Achebe
Hilton has fallen a long way from being a premier hotel and this hotel is a prime example. The hotel rooms have an old time smell, design and the equipment and cooling system need improvement/upgrades. However the maintenance is VERY quick to respond to any issues. The beds are not the most comfortable either. Proximity to major tourist attractions is great. Also, Its crazy that you cant get bottled water from the front desk or anywhere after 11p; even as a diamond/gold/regular member
Apr 9th, 2024 -
Nishtha Sah
I am writing this on my last night at this hotel.One of the worst experiences I have ever had.The AC had crickets which disturbed my sleep every night.I asked the front desk to please send some one to open the AC and exterminate or take the crickets away but they ignored/dismissed my requests multiple times by saying that the hotel is full or promising to take a follow up action and not following through.I could not sleep at all and it was very uncomfortable and concerning.
Apr 9th, 2024 -
Jill McKnight
Don't forget your receipt if you need it for an expense report. Name, reservation number and dates should suffice to get a copy of your receipt right? Nope, live chat asked for the phone number of the agency that I booked my hotel through among other things and after 20 min, said I had to call the hotel for my receipt. I called, spoke to a person, gave them my info and they said thank you and put me on hold for over 20 minutes now and I'm still holding. Extremely inconvenient. Don't stay here...
Apr 8th, 2024
About
DoubleTree by Hilton Hotel Washington DC - Crystal City
Enjoy US capital views from our DoubleTree by Hilton Hotel Washington DC- Crystal City hotel in Arlington, VA. We offer panoramic views that include the Washington Monument and the Potomac River, as well as the area’s only revolving rooftop restaurant with DC monument views (Skydome Lounge). Our hotel also features complimentary shuttle service to DCA airport and the DC metro. We are located near trendy restaurants, the Pentagon and Fashion Centre at Pentagon City Mall. We are only three blocks from the Pentagon City metro station – perfect for sightseeing in our nation’s capital. Workout in our fitness center and enjoy five unique dining experiences including fine dining, a casual bistro, in-room dining, lobby bar (local laws apply) and light meals on the run. Our hotel offers 34,000 sq.ft. of flexible meeting space.
Brands
- DoubleTree by Hilton
Payment Methods
- AMERICANEXPRESS
- CASH
- DINERSCLUB
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for DoubleTree by Hilton Hotel Washington DC - Crystal City?
A The phone number for DoubleTree by Hilton Hotel Washington DC - Crystal City is: (703) 416-4100.
Q Where is DoubleTree by Hilton Hotel Washington DC - Crystal City located?
A DoubleTree by Hilton Hotel Washington DC - Crystal City is located at 300 Army Navy Drive, Arlington, Virginia 22202
Q What is the internet address for DoubleTree by Hilton Hotel Washington DC - Crystal City?
A The website (URL) for DoubleTree by Hilton Hotel Washington DC - Crystal City is: https://www.hilton.com/en/hotels/dcaaedt-doubletree-washington-dc-crystal-city/?SEO_id=YEXTN-AMER-DT-DCAAEDT&y_source=1_MTM3Mjc0OC01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
Q How big is DoubleTree by Hilton Hotel Washington DC - Crystal City?
A DoubleTree by Hilton Hotel Washington DC - Crystal City employs approximately 20+ people.
Q What days are DoubleTree by Hilton Hotel Washington DC - Crystal City open?
A DoubleTree by Hilton Hotel Washington DC - Crystal City is open:
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Q How is DoubleTree by Hilton Hotel Washington DC - Crystal City rated?
A DoubleTree by Hilton Hotel Washington DC - Crystal City has a 4.0 Star Rating from 2831 reviewers.
Hours
Ratings and Reviews
DoubleTree by Hilton Hotel Washington DC - Crystal City
Overall Rating
Overall Rating
( 2831 Reviews )Anabelle Rivera Hernandez on Google
The great thing about this hotel is the location! Very close to the metro station and restaurants. We a negative experience with our receptionist who checked us in. She was the only employee NOT wearing a name tag and I soon realized why. We were a party of 4 adults. We had an issue with one room being in the north tower and looking tidy but not smelling clean? And the other room was in the south tower since we were traveling with my 88yr old father with medical issues we needed the rooms to be at least in the same towers. The receptionist Delphine I had to ask her name assured us to come back after 4pm and everything would be taken care of. When we returned at 6pm the new receptionist had zero idea of our issue and said no note had been made on the reservation about the issues. In other words Delphine did nothing! Seth was excellent and responded to our needs quickly and efficiently. Thank you.
Alexis Tomaszyk on Google
I stayed at this place for two days and all I can say is this place is trash and I wanted to leave the second I got into my room. There were stains on the towels, floors, and bedding. The place had an overall very dirty vibe that I dont enjoy on a vacation. You will be better off at the Marriott down the road.
Ugoma Achebe on Google
Hilton has fallen a long way from being a premier hotel and this hotel is a prime example. The hotel rooms have an old time smell, design and the equipment and cooling system need improvement/upgrades. However the maintenance is VERY quick to respond to any issues. The beds are not the most comfortable either. Proximity to major tourist attractions is great.
Also, Its crazy that you cant get bottled water from the front desk or anywhere after 11p; even as a diamond/gold/regular member
Nishtha Sah on Google
I am writing this on my last night at this hotel.One of the worst experiences I have ever had.The AC had crickets which disturbed my sleep every night.I asked the front desk to please send some one to open the AC and exterminate or take the crickets away but they ignored/dismissed my requests multiple times by saying that the hotel is full or promising to take a follow up action and not following through.I could not sleep at all and it was very uncomfortable and concerning.
Jill McKnight on Google
Don't forget your receipt if you need it for an expense report. Name, reservation number and dates should suffice to get a copy of your receipt right? Nope, live chat asked for the phone number of the agency that I booked my hotel through among other things and after 20 min, said I had to call the hotel for my receipt. I called, spoke to a person, gave them my info and they said thank you and put me on hold for over 20 minutes now and I'm still holding. Extremely inconvenient. Don't stay here...
Overall Rating
Overall Rating
( 2831 Reviews )Write a Review
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