Dr. Charles A. Butler III, DDS

This was the worst service and dental experience I have ever received. Better yet the worst service in any capacity. I am so disappointed and frustrated that after several visits and dollars later my dental work is still not right. I have fortunately now found another dentist that I absolutely love! I recommend anyone lookg for a dentist to stay far away from Dr. Butler's office. I am usually not one to complete a negative review but I felt it was important that people know just how bad the experence can be with this dentist. *Foot note. Dr. Hester was great but when he retired I was transferred to Dr. Butler and assumed I would get the same treatment. Oh was I wrong.*
Jul 27th, 2014

Tried to schedule an appointment and the receptionist was the rudest. I haven't even been there and I'm already not okay with how they treat their patients. They were also asking for 100+ more than my insurance said it would cost.
Jun 19th, 2014

I came in to see how much for fillings. English is not his receptionist's first language but he was pleasant to work with. Dr. Butler told me a needed a regular cleaning but barely spoke to me after this and disappeared often and for a long time with no explanation. His "office" in the Courthouse neighborhood was BEYOND small (a small cubicle with make shift walls?). The tool handles were rusty, Dr. Charles began applying a fluoride varnish before I could consent, and then his receptionist told me it wasn't covered by my insurance at check out. I made the mistake of telling Dr. Butler I had gotten an estimate from a different dentist so that he wouldn't offer me his own. He spoke as if it was a fact I was getting them at his office but said he needed the paperwork/info from the other dentist so that he would follow THOSE directions...CASH/check ONLY & I had to ASK for some sort of receipt. I would never recommend this dentist and location.
Jun 12th, 2014