Jimmy John's

Older guy in glasses played on his phone for the 5 minutes we were waiting to get service at the counter and then the skinny kid wanted to be rude when we ask for our sandwich the older guy didn't get off his phone the entire time we were there right behind the counter
Feb 2nd, 2023

There's something up with this location. Everytime I order here, my sandwich is never done after waiting 10-15min. They're not even that busy. This location is the only one where the service is slow. Today, after putting my order in and waiting for a few minutes for a parking spot, I walk towards the store and an employee walked in front of me. He went directly to the back of the counter. I said I was here for pickup and he took a look and said the order just came through. Seriously? That order went through 10-15 min ago. Where were you? What's worse, I feel my sandwich didn't have enough the deli meat in it. What a waste of time and money. Parking: This location is attached to an apartment complex. It is extremely difficult to get parking. Most of the time, you have to leave your car with its hazards lights on just to go and pick up your meal.
Jan 5th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Dec 28th, 2022

Recently the quality of Jimmy John's delivery service has gone way down. I have ordered twice within a month both orders were over 30 mins late and both times I received the wrong food. My husband's sub was just bread cheese and cucumber. Someone needs to be checking their orders before they go out the door. The only reason I gave it 2 stars is because they answered their phone.
Nov 2nd, 2022

I have came here a few times and I had nothing but the best service.  Everyone is super friendly and accommodating.I had placed 2 orders but had to cancel one of them.  I called them and told them I needed to cancel one of the orders since it wouldn't let me do it from the app and the person answered say no problem and was nice about it which I appreciated.One other time I put mustard by mistake on my online order and when I arrived I asked them if they already made the sandwich and they said they were making it and wanted to know if there was an issue.  I stated that I didn't want the mustard but it's ok since I don't like to waste but the person making the sandwich insisted to make me a fresh one and I said no it's ok but they made me a new one anyways.   I appreciate the customer service, they always go above and beyond.When you walk in they always speak to you and welcome you into the establishment.  It is very clean.  This is a smaller location so they have limited indoor seating.I always order the Turkey Tom sandwich with mayo, tomatoes, cheese, onions & extra pickles.  The bread is so fresh and the sandwich is so delicious.  What I also like is that when you put the rest of the sandwich in the fridge overnight, it still tastes good the next day!This location is off South Van Dorn Street & South Pickett Street.  They have limited free surface parking around the establishment.
Oct 31st, 2022