Abingdon Family Health Care

They will treat you like a #. They are rude, refuse to call patients back in a timely matter or at all, they will not share test results with patients, patients must call and hound them to get them, horrible, horrible if you need a referral to any specialist at all. They really could not care less about humans in this practice.
Nov 6th, 2023

There is no better doctor on the planet than Dr. Bruce Higginbotham. We are blessed to have him practicing in our area.
Oct 6th, 2023

Feb 17th, 2022

Love Dr. Higinbothom, Sharon and the nurses. BUT there is one lady at front desk who is a nightmare. She has no empathy or caring whatsoever and should not be working near sick people at all.
May 23rd, 2021

I really like Bruce and Sharon. They are doctors that care about your needs. Whoever runs the front desk is an absolute train wreck. It takes calling the office 20+ times just to get her to answer the phone without hanging up on you. God forbid you're 5 minutes late to your appointment and call while on the way, because she will "talk to the doctors" on whether or not you can have your appointment even as you walk into the office and still say you can't be seen, even though the lobby is completely empty. I've been trying to get seen for my eyes for a month now, I had car trouble and got there at 11:37 for an 11:30 appointment. She not only hung up on me, but once I got there she said that because I got there too close to noon, they wouldn't see me. Their policy is usually to honor appointments until you're 15 minutes late but she went to the back and waited until 11:46 to come back and tell me I can't be seen. I'm livid
Nov 8th, 2020