CVS

Abel Delgado _{on Google}

Nov 7th, 2023

Went down hill after that cutey Alex left

Chelsea M _{on Google}

Oct 23rd, 2023

Unfortunately after years of being a loyal CVS customer in multiple cities and states, our experience with the CVS on Dorset Street has led to us changing pharmacies.
When there was a shortage of a medication that my child needed for an acute illness and the prescription could not be filled at our preferred CVS or another one close by we were told to try another pharmacy but it was my responsibility to call other pharmacies to see if they had the medication in stock. When I brought this to thier employees attention, I was told that they couldnt be the ones calling other pharmacies to see what was in stock because they had things to do and patients to care for. The customer service was subpar and frankly we will never use CVS for our prescriptions again. It is unacceptable to tell the parent of a sick child (or any patient needing a medication) that they need to be the ones calling around town to find a pharmacy who has the necessary medication in stock to fill a prescription. When did this become the consumers responsibility?

Erica Thaxton _{on Google}

Aug 18th, 2023

Don't wear a hoodie and sweatpants into this store because they will accuse of shoplifting and call you a crackhead. This young woman who works there asked me to take the makeup pallet out of my pocket, so I reached into my pocket to show her my iPhone 13 pro max. I was very confused, so i emptied all my pockets for her. She then proceeded to tell me I looked like a lady who frequently shops there that is a crackhead. There is enough wrong with our society, especially for our homeless population with addiction issues, yet this woman decided it was okay to us harmful language. I am appalled by her behavior. I clearly had items in my hands. She then began to tell me how this woman smells, and I immediately smelled myself, which I smelled like Burberry perfume. The whole interaction was absolutely atrocious because my cell phone was in my pocket from before I entered the store, so I never made a movement that would like I was putting anything in my pockets. Do better CVS.