Jack Lindley III - State Farm Insurance Agent

This agency does provide a service. The problem starts when they make a mistake. Now I'm left dealing with a car, that they totalled and paid me for. The same people who take the payments, won't help, when they're in the wrong. Hopefully it's just this particular agency, and not the company as a whole! Update; It is this particular agency. State Farm the company, admitted their mistakes, and addressed and corrected them. Plus they apologized! In response to the agency's post. You represent a company. You may not have made the mistake, but it certainly wasn't mine. Your office manager was rude and disrespectful. She continually cut me off and didn't want to hear about the police report for a car I no longer own. It may be out of your scope to communicate on these particular matters. I can accept that. What I can't accept, is that you represent a company bigger than you, and what "standards " they have and represent. The opposite of what your "mission" states. Professionalism goes a long way!
Apr 2nd, 2024

This office was SO helpful when my car got broken into and I was out of state. I also appreciate how responsive they are to emails and phone calls. I would highly recommend them!
Mar 7th, 2024

Dawn has taken care of us for YEARS!! Her customer service is beyond compare:)
Feb 14th, 2024

We were under pressure to complete a car purchaseGetting ahold of Melissa at this agents shop was like connecting with Wonder Woman. She knew everything to do to expedite a policy and help us drive the car off the lot the same afternoon. She also took great care of my daughters policy, handling this first-time car owner with expert gloves.
Feb 9th, 2024

Amazing service over many years!!
Jan 17th, 2024