Burton Snowboards Global Headquarters

Very poor customer service. A total scam. Buy from evo instead.
Jan 13th, 2023

We had scheduled an HQ tour, but we were running late, so when we arrived Bob was awesome and took us over to meet our group. While doing so, he gave us a very informative abbreviated tour. He provided insight on the company history, his personal experience and fun facts about HQ. He also was very knowledgable in product knowledge from older signature lines to new product drops. Overall, he really went out of his way to show us how stellar the Burton culture is at HQ! Thanks Bob for a fun impromptu tour and visit. We'll def be back, but in the meantime, keep rockin' it in the retail store and on the slopes, dude!
Jan 10th, 2023

Luke was most helpful and professional in helping me find replacement parts for my Burton bindings. Excellent service, wasn't on hold long at all. Thanks Luke!
Mar 19th, 2022

I want to thank Burton and their staff who is going trough a tough time with one of their main servers being down and still coming through for me. I had a warrantied pair of boots that I desperately needed back before I had to cancel all my winter vacations. Every staff member I spoke with was great but Oliva saved my 2023 season and I can't thank her enough! She was able to contact a flagship store which had the last pair in stock and sent me out my boots right away. Kuddos to Oliva!!! An Kuddos to Burton which is such a great company. We use to call ourselves " The Burton Team " as we traveled the country with thier gear. And still today they have the best jackets , gear and equipment! Keep up the great work and fantastic customer support in some of the toughest of times!
Mar 16th, 2023

First time to store. Walked in, receptionist had head down. Okay, looks like we go past her. Nice! Awesome gear in the store, I was right. I go up to the counter and say hey to the girl, she says nothing, turns around, and goes and helps whoever she was working with. Cool, I'm not wearing snowboard gear, maybe I'm being stereotyped as a tourist or something. Walk around the store for about 5 minutes, betting homie would be a good salesdude. Nothing. Walk out the door past the receptionist girl, no goodbye, no thank you-- mute. Really weird energy, especially on a quiet Monday.
Oct 20th, 2021